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Circus Circus

3.8

About this business

Location details

500 N Sierra St, Reno, NV, 89503, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.841,968 reviews
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Hackett's profile image
Hackett 
4 years ago

Disappointing No No 

Business response:

Thank you for sharing your feedback, Hackett. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus 

Marcia's profile image
Marcia 
4 years ago

Fair 

Business response:

Thank you for sharing your feedback, Marcia. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus 

Mario's profile image
Mario 
4 years ago

Fair 

Business response:

Thank you for sharing your feedback, Mario. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus 

Ananta's profile image
Ananta 
4 years ago

Don't charge double They charged me twice for 3 rooms. We paid individually for each room with different card. None 

Business response:

Thank you for providing your feedback and letting us know about your experience. We hope you took the opportunity to reach out to the hotel manager for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an opportunity to better serve you in the near future. 

Sandeep's profile image
Sandeep 
4 years ago

Disappointing 

Business response:

Thank you for taking the time to provide feedback on your recent visit, Sandeep. We are saddened to learn that your stay did not meet your expectations, or ours. We look forward to an opportunity to welcome you again to restore your faith in our property and staff. 

Sabrina's profile image
Sabrina 
4 years ago

Bad 

Business response:

Thank you for providing your feedback and letting us know about your experience, Sabrina. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Circus Circus 

Marcos's profile image
Marcos 
4 years ago

Poor We request a smoke free room but we can still smell the cigarette inside the room. 

Business response:

Thank you for sharing your feedback, Marcos. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus 

Genea's profile image
Genea 
4 years ago

Overpriced There was lots of long hair in the bed and on the pillows. Also there was no black out curtains and a huge window so there was know sleeping in. The outside really needs some work. The smell of the place when you walk in and the hallways smell like old dirty carpet and smoke. The kids entertainment 

Business response:

Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more

Lizeth's profile image
Lizeth 
4 years ago

We did not feel comfortable or safe. The building is poorly maintained. The hallways were dark, dingy, and dirty. The room number sign was missing outside the door so we didn’t know where our room was. Our stay was extremely disappointing. The room was not well cleaned and we found blood stains in several areas of the bathroom. We will never be back to stay in this hotel. Maybe another location, but we think Reno is not where you want to spend a getaway with your spouse. The staff was nice. 

Business response:

Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept our apolo... read more

Frequently asked questions about Circus Circus

How is Circus Circus rated?

Circus Circus has a 3.8 star rating with 41,968 reviews. 

When is Circus Circus open?

Circus Circus is closed now. It will open at 12:00 p.m.