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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad
Business response:
Thank you for sharing your feedback, Jose. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus
it was horrible had a concert to go to, and there was 1000 people in line to register. the 2 hour wait to register clean room
Business response:
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We always aspire to provide family-style service and create memorable moments for all our guests and are very sorry you were unhappy with your experience in any way. We look forward to fully re-staffing again very soon. We value your patronage and hope you'll provide us with another opportunity to better serve you in the near future.
Hotel is poorly run. No enforcement of mask wearing so we stayed in our room the entire time- not even anyone enforcing masks on elevators. Excessively long wait to check in. 2 hour wait for ‘room service’, so basically no room service, and tv didn’t work- couldn’t even connect to the main menu, so we watched movies on my phone. Not an enjoyable stay whatsoever.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Krista. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
boring hotel, nothing to do besides the arcades. bed wasn’t comfy. pillows were all kinds of sizes. bed was dirty had crumbs under the comforters. door has a huge space under it. someone could possibly peek at you from under. no water for the coffee machine. coffee machine had dirty residue in it after I filled the water reservoir. all the card tables were closed. no good slot machines. the arcade
Business response:
Thank you for sharing your feedback, Vaj. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus
Desperate Filthy as hell room The resort fee
Business response:
Thank you for taking the time to provide feedback on your recent visit, Chris. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Check your room before hand Got a upgraded room after my first room was a joke just to be put in a supposedly better room just to have a horrible bed, a shower that didn’t drain and a room that was unfortunately fairly dirty They listen to my frustration and tried to address them
Business response:
Thank you for sharing your feedback, Casey. We're glad to learn our team made an attempt to address your concerns. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus
Unfreindly staff at the registration desk, not providing the room according to the reservation/price I had the reservation for King size Delux room. However, when I arrivedat the registration desk I was told that they didn't have any Kingsize room available, and gave us a two-bed Queen-size room. Osne of bad frames was even torn apart. I will never again stay at Circus-Circus in Reno, and if I do not get a full refund from them or you, I will never book a room thrpough you. Nothing
Business response:
Thank you for taking the time to provide feedback on your recent visit, Michael. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
It was just as the online reviews said. Room Location
Business response:
Thank you for taking the time to leave us a review. We look forward to seeing you again soon and the opportunity to earn your 5-star rating.
Waste of time and money This was our first and last stay at Circus Circus hotel. The Cons: - We stayed here for the slots and BOY were we disappointed. We sat at our first one for about an hour, not because we were playing it, but because it was glitched and the screen specified we needed to be HAND PAID out. There were 3 other couples around us also stuck at their slots for the same issue. When my boyfriend went to find a service tech to give us all a hand, we were told no one could help and that we just had to wait. Eventu... read more
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 41,967 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open tomorrow at 12:00 p.m.