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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair room was dirty staff was great
Business response:
We're so sorry to learn of this mishap. We hope you reached out to the hotel front desk manager for assistance upon your arrival. They will always make every effort to remedy and such issues to your utmost satisfaction. We hope to welcome you again for an opportunity to better serve you and earn your five-star rating in the near future. Thank you for taking the time to let us know.
Disappointing
Business response:
Thank you for taking the time to leave us a review. We look forward to seeing you again soon and the opportunity to earn your 5-star rating.
frustrated my vacation! The room folders are super dirty, the beds are very uncomfortable, The bathroom the toilet for example the toilet was dirty, the piece that rises after the lid, it was full of blood like the person who was there before me had a period and there was pipi, blood and excrement. The bottom of the bed was dirty. Any!
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Bad Terrible service does not have customer service, be careful when they go to the hotel they stole all the backpacks from the car in the parking lot and the security said that they could not do anything and they did not have access to the cameras
Business response:
We're so sorry for your troubles. Unfortunately, we cannot be responsible for incidents in the public garage. We do have signage clearly posted at every access point with this advisement and recommending the removal of any valuables from all vehicles. We hope you took the opportunity to connect with Reno Police to file a report with a description of your missing items for their potential recovery. We understand these types of incidents are frustrating and sad, especially during the holiday season, and wish you the best possi... read more
Bad No cafetera no microondas Pésimo hotel
Business response:
Sentimos que sienta le hayan faltado servicios durante su estancia. Esperamos que nos de otra oportunidad para servirle mejor en un futuro proximo.
Poor No es como lo ponen en las fotos Nada
Business response:
In the future, please don't hesitate to connect with the hotel's front desk manager to discuss any concerns you might have. He/she will always make every effort to remedy any issues to your satisfaction. We hope you visit us again soon for a chance to better serve you!
Over all ok Rooms are ordinary looking and rates are high for such rooms. It's just ok.
Business response:
We appreciate you taking the time to provide your feedback, Shabnam. Your comments have been shared with the appropriate team.
Disappointing No drinking water in the room or cream for the coffee. Most eating places were closed.
Business response:
Thank you for sharing your feedback, Eliodoro. In the future, please don't hesitate to reach out to the Front Desk Manager for assistance with any issues you might have with respect to your room. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus
Fair IVY: I sent a text and requested places to eat dinner and it took your employee 1 hour to respond. I was done eating my dinner before I rec'd any text back telling me where I could go. courteous workers that made sure that I went the right way getting back to my room
Business response:
We appreciate you taking the time to provide your feedback. Your comments have been shared with the IVY team for their attention.
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 41,968 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open at 12:00 p.m.