Circus Circus

Business response:

Please visit us again for a chance to better serve you and earn your 5-star review. 

Business response:

Esperamos que haya conectado con la gerencia para resolver cualquier problema. Nunca cobramos depositos fraudulentos. Se cobran depositos a todos nuestros huespedes. Esos depositos son devueltos al termino de la estancia en el tiempo determinado cado banco, generalmente entre 5-7 dias. 

Business response:

Thank you for taking the time to leave us a review. We look forward to seeing you again soon and the opportunity to earn your 5-star rating. 

Business response:

Thank you for sharing your feedback, Wilma. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus 

Business response:

Thank you for sharing your feedback, Karen. We're sorry to learn of your disappointment and sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus 

Business response:

Thank you for taking the time to provide feedback on your recent visit, Vasquez. We are saddened to learn that your stay did not meet your expectations, or ours. We hope you took the opportunity to connect with our housekeeping management team for assistance with these issues. They will always make every effort to remedy such discrepancies to your satisfaction. We hope to look forward to an opportunity to welcome you again to restore your faith in our property and staff. 

Business response:

Thank you for providing your feedback and letting us know about your experience, Jose. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel housekeeping management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look ... read more

Business response:

Thank you for taking the time to leave us a review. We are sorry for the lack of services available during the recent storms. It was an extremely difficult time for so many in our Reno/Tahoe area. We hope to look forward to seeing you again soon and the opportunity to earn your 5-star rating. 

Business response:

We appreciate you taking the time to provide your feedback, Todd. We're saddened to learn of your poor experience and hope you reached out to the hotel management for assistance while you were our guest. Your comments have been shared with the appropriate teams.