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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was not what i expected. The parking lot is poorly light. The bed sheet has holes. The bathtub is clog up don’t train well. I get the room in the corner where the wall surround the window. It was not what i expected.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Poor For 150 a night I was expecting at least a bigger tv or a view. Instead a super small tv and a view of the circus top. Definitely not worth it
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Bad Room was not clean , its 100 degrees outside, ac unit not working, room was 82 degrees inside . I had to call down to front desk twice, Matinence came 2 hours later. U advertisements says u have a live circus , I drove 300 miles to come here, NO live circus. So expensive n kids casino. Not very family orientated. Thank u Coffee served n the bar
Business response:
Thank you for taking the time to provide feedback on your recent visit, Anonymous. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Will not be back. I t could have been clean. No breakfast. Location fine . Room was filthy in every area & room.
Business response:
We sincerely apologize for your experience, Kathie. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Not really happy but the staff are really helpful. Space and background, I requested the front view of the city. Bathroom Floor is dirty. The fridge is dirty and one drawer have someone clothes in it.
Business response:
Thank you for sharing your feedback, Marissa. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus
Very Poor
Business response:
We sincerely apologize for your experience, Juan. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Fair
Business response:
Thank you for the feedback Fabian!
The room was dirty The room was not cleaned from the previous guest. Maid came into the room to clean and witnessed how dirty the room was. Also found glass in the bed sheets which were obviously not changed. The kids enjoyed the arcade.
Business response:
We sincerely apologize for your experience, Jessica. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Very disappointed 1st off check in to our 1st room when we noticed a 1/2 empty beer bottle in the corner of the room, chips and nuts all over then floor by the window, then find out almost 1/2 the room was FLOODED from the wall with the a/c to almost middle of the room. Try to call several times not answer.. Waited in line for 40 minutes to get to the front counter. They moved us rooms nothing els. Get to the 2nd room which was 82 degrees. Turned the a/c unit on and noticed the a/c unit is falling apart off the wall. The a/c... read more
Business response:
We sincerely apologize for your experience, Devin. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 41,968 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open at 12:00 p.m.