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Clarity Debt Resolution Inc.
- Credit Counseling Service
- Irvine, CA
About this business
Location details
17875 Von Karman Ave, CA, 92614-6200, US, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 6:00 p.m. | |
| Tue | 07:00 a.m. to 6:00 p.m. | |
| Wed | 07:00 a.m. to 6:00 p.m. | |
| Thu | 07:00 a.m. to 6:00 p.m. | |
| Fri | 07:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Clarity Debt Resolution Inc. or its agents offers clients a loan then sell them their Debt Resolution. They lie to customers promising that their debt will be paid in full by Clarity and then they will repay it back monthly.They takes months before settling debts while collecting their fees of 25% up front from you first payments. Please stay away from Clarity Debt Resolution.I was able to negotiate a better deal with not fees.
Business response:
Thank you for taking the time to share your feedback. Were sorry to hear that your experience did not meet expectations, and we appreciate the opportunity to review the concerns youve raised.Your comments have been forwarded to the appropriate department for further evaluation. A team member will be reaching out to you to provide clarification on your account activity, address any questions you may have, and help ensure you have a clear understanding of how the process works.We make every effort to clearly outline program te... read more
Total waste of money! They did not deliver their services as originally outlined. They made a significant error, which they admitted and this resulted in me being sued by a creditor. Their legal plan did not cover a required response to the lawsuit, and I had to pay their attorney for handling this when it was their admitted error. Their fees were ridiculous, and their customer service was extremely poor. Would not recommend at all! Total waste of time and money.
Business response:
Thank you for sharing your experience. We are sorry to hear that your experience didnt meet your expectations, and we appreciate the opportunity to review the concerns youve raised.Your feedback has been forwarded for internal review, and a team member will be reaching out to you to clarify how your account was managed, address any questions you have, and walk through relevant program details with you.While participation in a debt relief program may involve the possibility of creditor legal action, through consistent communi... read more
The company took out $405.46 from my account on 11/17/2025 and now I can’t get in touch with the company. The number on Google is: 888.707.1486
Business response:
Thank you for bringing this to our attention. We understand your concerns and appreciate the opportunity to review them further.As requested, we conducted a detailed review of your account and can confirm that the refund has been successfully processed. Your feedback has also been shared with the appropriate department to ensure any related concerns are properly addressed.If you have any remaining questions or would like further clarification, our team is here to assist you directly:Phone: **************Email: **************... read more
My experience with this company was anything but pleasant. At first, everything seemed fine the way the representative explained the process. It wasn't until months later that I realized the huge mistake I'd made. Not only was my credit seriously damaged, but they also wanted to increase my monthly payment. After careful consideration, I decided to cancel my contract with them since they weren't honoring the agreed-upon terms. When I asked how much they were going to refund me, I was shocked. The representative gave me a hug... read more
Business response:
Thank you for taking the time to share your concerns. Were sorry to hear that your experience did not meet your expectations, and we understand how this may have been frustrating. We also respect your decision to discontinue the program and appreciate the opportunity to respond to the issues youve raised.Your feedback has been forwarded to the team responsible. They will be taking a closer look at your file and will reach out to walk through what occurred, clarify how your program was managed, and answer any questions that m... read more
They make promises they can't keep and want to constantly increase the contracted monthly payment to a greater amount with every single "settlement" they reach. They lure you in with promises and s**** you over as quickly as they can. I wish I had read these reviews before I signed on with claritylike others have said, I was led to believe that they needed X amount of money monthly to settle all of my accountsbegan at a manageable amount per monthand then they want to keep increasing it and increasing it and increasing it cl... read more
Business response:
Thank you for taking the time to share your feedback. We are sorry to hear that your experience has not met your expectations, and we understand how this may have been frustrating.We want to ensure that you have full clarity regarding the program and how your account was handled. For that reason, your review has been sent to the appropriate department for a closer evaluation. A team member will be reaching out to discuss your concerns directly and in detail. Our intention is always to ensure clients feel heard, and fully inf... read more
Not worth it, just settle yourself! So far, I had really high hopes about the program until about 8 months ago. 9 of the 16 accounts I had in the program went to litigation, and the amounts Clariy offered to settle after litigiation were ridiculous! I hired a lawyer and paid several thousand dollars, and these were thrown out. My monthly drafts are more than the debt I have left, and I asked to be removed from the program or to settle the last debt. And I was told that I just need to call each month to request that the payme... read more
Business response:
Thank you for taking the time to share your feedback. Please know that we take your concerns very seriously and value the opportunity to address them.We understand that managing your financial journey can be challenging, and we want to assure you that your file has been escalated to the appropriate department for further review. A dedicated team member will reach out to you to discuss your concerns in greater detail and work toward a prompt resolution.Our intention is always to provide clients with a transparent understandin... read more
Clarity is the worst company, do not rely on them, choose a non profit such as Green Path. They do not deserve even one star. Example: They collected $989.80 monthly, totaling $7918.40. Payments to creditor (needs to be verified) $1457.85. The FEES that were charged $4423.49. Clarity was assigned 4 accounts, all from the same lender. Clarity negotiated, ineptly, 2 accounts. This is a total scam. When I contacted them, the customer service person , laughed at the situation. Now I am instigating legal assistance. In talking to... read more
Business response:
Thank you for taking the time to share your concerns. Were sorry to hear that your experience didn't meet your expectations, and we want to assure you that we take your feedback seriously.We want to ensure that you have full clarity regarding the program and how your account was handled. For that reason, your review has been sent to the appropriate department for a closer evaluation. A team member will be reaching out to discuss your concerns directly and in detail. Our intention is always to ensure clients feel heard, and f... read more
Do not do business with Clarity they are the worst company I have ever dealt with. They start out telling you that the fees you start out with will cover them handling all of the credit card accounts you turn over to them. Then they settle the smallest one and leave the others hanging until they go to court and then they say sign up for legal protection which is another joke. They are not honest,they lie to you about the program.
Business response:
Thank you for taking the time to share your feedback. We are sorry to hear that your experience didn't meet expectations.We take concerns like this seriously, and we want to make sure your comments receive the appropriate attention. Your review has been forwarded to the appropriate department, and a team member will be reaching out to you directly to discuss your concerns and clarify next steps.Our goal is to ensure clients have a clear understanding of how the program works from the beginning. This includes explaining progr... read more
Scammers. My debt was around 15k. Took my money for almost 5 years, $461 a month while paying one creditor at a time meanwhile the others are filing lawsuits on me for unpaid monthly payments. Eventually was sued for more then twice the amount after they couldnt workout a deal with Best Buy. (4K minus total debt). Throughout the years I would just settle my own debts because I got tired of the harassment and my monthly payment will still be the same. So when I called and advised them I was being sued they said they couldnt d... read more
Business response:
Thank you for taking the time to share your feedback.We understand that navigating the debt relief process can be overwhelming, and we are sorry to hear that your experience has not met your expectations. Your feedback is important to us, and we appreciate the opportunity to address your concerns directly.We strive to provide clear communication, transparency, and support throughout the program. While results may vary and specific outcomes cannot be guaranteed, we aim to ensure that clients have a full understanding of the p... read more
Frequently asked questions about Clarity Debt Resolution Inc.
How is Clarity Debt Resolution Inc. rated?
Clarity Debt Resolution Inc. has a 4.2 star rating with 1,619 reviews.
When is Clarity Debt Resolution Inc. open?
Clarity Debt Resolution Inc. is closed now. It will open at 7:00 a.m.