Clarity Debt Resolution Inc.

Connie P 

on BBB

a year ago

They settled one of my creditors, the smallest one. When i went into the savings account to review the balance and whether or not they were working on another creditor, they took out their fee for the settlement upfront. They had only made 1 payment to the creditor, and took their entire fee for the settlement. Then they told me that once I deposited more money then they would start negoitating more accounts. Mind you ******* admitted that they have only reachedbout to 1 credutor I have spoken to all my creditors, and no one... read more

Travis H 

on BBB

a year ago

Worst company I have dealt with from lying to getting me sued to getting a wage garnishment even stay away far away from this company. 

George M 

on BBB

a year ago

So I live in **********, I started the program, and they took out payments for the resolution:They never told me about the credit score drop. I learned that the hard way. More importantly, after several months of paying, and finding a better rated firm charging me over 50% less than Clarity, Clarity didn't want to break up with me. I was basically told I need to speak with a 2nd person in the firm to make the cancelation official, and that it would take 3 - 5 BUSINESS days to speak with that 2nd person before my enrollment i... read more

aardvark 

on BBB

a year ago

Clarity has been uncommunicative with me. They have accepted my payments for three months, and claimed to have worked out arrangements with four creditors. But it turns out that none of these arrangements exist. Now I'm being served summons by at least one creditor, and Clarity's promise of ************** and defense has vanished. They don't respond to my support requests ************ portal, email, or phone. Their phone line isn't even consistently reachable.And the company that referred me to Clarity has likewise gone flak... read more

Grant D 

on BBB

a year ago

Awful company to deal with. No one at the company knows what they are doing. They just transferred me like 4 times for a simple payment history request. This is by far the worst customer service I have dealt with in recent memory. Not to mention they tanked my credit score. BUYERS BEWARE! 

Brian K. 

on BBB

a year ago

Working with this company has been a disaster! I have been extremely disappointed by the run around! Seven months working with them and they have only settled with one of my desired four creditors! I can not get straight answers to my concerns they constantly give me misleading and wise responses! Have also dealt with too many different individuals instead of a consistent agent. By the time they settle with the creditors your credit will be demolished to the worst possible number not to mention the settlement number needed t... read more

Patricia B 

on BBB

a year ago

This is a scam, *********************** called me within a few seconds to sign up and now I can not get him to return my calls, the process was so overwhelming that it seemed like it was a savior process for me given I was drowning in credit cards payments but then looking over it, few hours, it is not worth it. I tried to cancel the contract, but I was unable to, and *********************** ghosted me, even the customer service number he gave me, is no good. 

Tyrone C 

on BBB

a year ago

Started July 2022, they had 3 accounts of mine and only worked on one in in 4 months. At end of Dec 2023, my house had a lien put on my house, had to refinance to pay it off through the courts becuase they did nothing. Then the last one went to a debt collector. Sent that to them on Feb 6th and now its 3/1 got the money in my account with them and they say the same thing over and over. Mostly I had to pay more that what i had to pay in the beginning. Wish i had not talked to them at the beginning ?? had a stroke was trying t... read more

Rodney M 

on BBB

a year ago

There is nothing of clarity on this company, this company is good for people who have credit accounts in delinquency, that's all if you still paying your cards and don't want to take a dive in your credit score this is not for you, that happened to me 3 months paying them to do the account settlement and they didn't do anything.The creditors began to send me collection letters and tanked my credit score when I called them their answer from A guy named ***** was you have to wait that the accounts are in delinquency so we can ... read more