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CNA National Warranty Corporation

3.7
  • Scottsdale, AZ

About this business

Location details

4150 N Drinkwater Blvd, Ste 400, Scottsdale, AZ, 85251, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 6:00 p.m.
Tue6:00 a.m. to 6:00 p.m.
Wed6:00 a.m. to 6:00 p.m.
Thu6:00 a.m. to 6:00 p.m.
Fri6:00 a.m. to 6:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
3.71,064 reviews
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Harvey C's profile image
Harvey C 
5 years ago

Harvey and Charlotte C We are very satisfied with CNA. When ever we have a problem with our car there is never a problem covering what ever needs to be repaired. We have been told that CNA is the best company, and we agree. Thank You. 

Business response:

****** *** *********, thank you for the stellar review! We work hard to deliver the best products and customer service, so your feedback means a lot to all of us here. Thank you for being valued customers. 

James H's profile image
James H 
5 years ago

Everything was great. All I done was take my truck to the dealership they inspected it contacted CNA and everything was done in a very timely and professional manner. Would definitely recommend 

Business response:

*****, thank you for the great review! We're glad that you found value in our service contract and service. We hope you have a smooth truck ownership experience going forward, however, we'll be here to help if you ever need us in the future. 

En U's profile image
En U 
5 years ago

Excellent customer service! As someone heavily trained in delivering quality customer service, the support I received from the support team felt reassuring, and like someone actually cared about helping resolve the situation. I felt much happier after the conversation to the extent I emailed the customer support rep positive feedback related to our interaction. CNA definitely takes providing excellent customer service seriously and goes beyond lipservice. Keep up the great work! 

Business response:

Thanks for the great review! We strive to deliver superior customer service, so we really appreciate you taking the time to share your experience. We will be here for you in the future if you need us. 

Jessica D's profile image
Jessica D 
5 years ago

Excellent customer service and exceeded our expectations on this warranty purchased and used recently! 

Business response:

Jessica, thank you for taking the time to share your experience with us! We strive to deliver superior customer service so we really appreciate the feedback. We will be here for you in the future if you need us. 

Cole C's profile image
Cole C 
5 years ago

My mechanic took care of the paperwork but he stated they were professional and took care of the issue immediately. 

Business response:

Thanks for the positive review, Cole! We’re glad that we could help you get back on the road quickly. Our goal is to deliver superior customer service, so we really appreciate the feedback. 

Dave M's profile image
Dave M 
5 years ago

Great experience! Probably the best and honest warranty provider that I have run into in my 50 years of owning a vehicle with extended warrnty service. I have been an automotive engineer for over 40 years and well versed in auto repairs. The claim was approved almost within hours, and even my $100 deductible was waived as I took it to the dealer who sold me the vehicle and the warranty. I have 2 vehicles with this CNA Warranty and I have been recommending this to my family and friends. I would buy it again. Need I say more? ... read more

Ralph S's profile image
Ralph S 
5 years ago

Quickly processed my claim and replaced all four tires. Painless and lived up to the agreement. Hesitate buying warranties like this as they rarely ever pay with all the “disclaimers”. Had none of that with CNA. Will definitely do business again with them and have confidence that if it is backed by CNA then they will stand behind their warranties. 

Business response:

Ralph, we appreciate you taking the time to leave a great review! We work hard to deliver an exceptional customer experience, so your feedback means a lot to all of us here. Thank you for being a valued customer. 

Dan B.'s profile image
Dan B. 
5 years ago

I am the owner of a 2011 *** ****that I took in for a couple of issues to a *** dealership. These issues turned out to be some pretty major issues of which I would have been faced with a bill of thousands of dollars personally had I not had this warranty. All were covered, albeit with some back and forth on one of the issues. However, in the end I was left to pay the deductible and the cost of a hose that was determined as wear and tear. I was very happy. The *** dealership also told me how impressed they were with this warr... read more

Business response:

***, thanks for reviewing us on BBB! We really appreciate you taking the time to share your experience. 

JOANN W's profile image
JOANN W 
5 years ago

Excellent coverage and careful not to let service center "over" sell work that was needed. Thank you, CNA!!! 

Business response:

*****, thanks for the great review! Our goal is to offer superior customer service and products, so we appreciate the feedback. We will be here for you in the future if you need us. 

Frequently asked questions about CNA National Warranty Corporation

How is CNA National Warranty Corporation rated?

CNA National Warranty Corporation has a 3.7 star rating with 1,064 reviews. 

When is CNA National Warranty Corporation open?

CNA National Warranty Corporation is closed now. It will open tomorrow at 6:00 a.m.