Coastal Moving Services

Tom M 

on BBB

a year ago

I totally agree with other reviews - 0 out of 5. Of the 15 moves we have had in our lifetime, this is the absolute worst ever! Like other reviewers, the cost estimate DOUBLED from the initial All Coast estimate to what the final charge was at delivery. The driver showed up a day later than the two day window we were given by All Coast. The driver showed up with a truck too small to carry our load, causing a three hour delay in starting the load out. His "helpers" never showed so I recruited local friends to help with the loa... read more

Michelle N 

on BBB

a year ago

This is the worst company do NOT call them they have the number 1 worst customer service they will raise their voices at you won't let you explain the problem then tell you it's your fault. Will give you a window of the time they will be there then say it won't be till late night they did this twice to me even though it's on them to get a correct window time they were fine with losing the business and OK with me canceling I guess for them keeling my 600$ deposit was perfectly fine for them. I've never had such terrible custo... read more

Trish F 

on BBB

a year ago

Looks like this company floods their page with false 5 star reviews and then you look here where all the real reviews are. WORST EXPERIENCE EVER! They underestimate on purpose the amount you will have to pay and they never intend to charge you what they quote, EVER. They hire morons to communicate with their customers, they do not deliver as they promise, they change their policies to suit whatever company they are going to find to actually move your stuff. They also prey on older adults because the bait them in and basicall... read more

Shaan M 

on BBB

a year ago

Worst customer service for a company I have ever seen, and overall a complete scam. I had to put down a ****** deposit for my move which was only going to cost **** total (very out of the ordinary). My move was scheduled for 7/26 - 7/27, and I got the call on 7/26 that the movers would be there from 2-5pm on 7/27. I was very clear with the movers that my house closed on 7/28 and the 27th was the absolute last ay they could come when scheduling the move. I did not hear anything from the movers the entire day on the 27th until... read more

Abigail W 

on BBB

a year ago

While the moving experience itself was fine and helped decrease our stress levels, I feel like we were ripped off. The first estimate we received for our move (***** to *******, ***** square foot, 4 bedroom house) was $7,300. The man providing the estimate assured us that this was an overestimate, and that it would likely cost less (as if he was doing us a favor!). When the packers arrived on moving day, they told us up front that the cost would be $3,000-$4,000 more--a 50% additional cost to the original "over" estimate! Ul... read more

Bobbi N 

on BBB

a year ago

This is the worst moving company. They never told me that they were just the broker. The moving company would not honor the contract that I signed. They underestimated the contents that I specifically told them I had and I wound up paying twice the amount he quoted me. Very unprofessional company. Once the salesman, *********************** had my deposit, he would not take any of my phone calls. I would rate them 0/10. 

Giana C 

on BBB

a year ago

Bait & switch scam. Deceptive practices. Avoid at all costs.I originally contacted All Coast about a week and a half prior to my upcoming 150 mile move. After providing an inventory of items I would be bringing for my 1 ***room move, I was quoted ~$2,080. I was also told that, out of courtesy, I would only be charged for the first flight of stairs in the building I was moving out of (I was on the third floor.) Everything seemed good to go and I put down a $950 deposit. A couple days later I was sent a Bill of Lading to sign ... read more

Sandra H 

on BBB

a year ago

This is definitely a scam!!! DO NOT USE THIS MOVING COMPANY. As a broker they collect a fee and then when the direct carrier arrives they give an updated quote which is double what the bonfied estimate from All Coast Moving was. Of course, their cancellation policy stipifies if there are additional items or if the cubic feet varies from their estimate the consumer has a right to cancel but can not get their deposit back. There were less items, but All Coast Moving's cubic feet estimate was much less than the direct carrier's... read more

Amanda C 

on BBB

a year ago

I highly recommend AGAINST this BROKER company. They are not a moving company. They contract movers and something tells me they contract whoever they can profit from the most. The contract company they set us up with would have NEVER been someone we would have agreed to if we would have known ahead of time (Gin and *** Moving)! I reached out to tell All Coast moving company to inform them how dissatisfied I was and that they recorded the incorrect inventory which added a huge additional charge to us when the contracted compa... read more