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Coastal Moving Services

4.0

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Location details

7491 NORTH FEDERAL HWY, STE C-5174, Boca Raton, FL, 33487, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.02,046 reviews
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Dana L's profile image
Dana L 
2 years ago

I chose this group believing they knew about the company they lined me up with to move me. I only moved 133 miles. *********** was the most disrespectful and had no concern for my property. I have more than 20 items broken or damaged. They need to check out the company they send out. They changed by doubling the price when they arrived which was moving day and closing day on the home which ment we could not change companies at that late date. I would not recommend this company. 

Ryan M's profile image
Ryan M 
2 years ago

A despicable firm that survives on deception, utilizing a number of sleazy tactics such as "bait and switch" on pricing estimates. Their customer service representatives are falsely polite during the initial onboarding process but turn into unresponsive at best and rude/abusive after finally reconnecting. DO NOT USE THEM. Furthermore, the firms they match you with are likely not highly rated. Trash attracting trash. Again, DO NOT USE THEM 

Kyle T's profile image
Kyle T 
2 years ago

I was screwed over by this company badly to the tune of almost a grand. I was blatantly lied to by the rep. I had two locations that I was potentially moving to and he told me theyd be the same cost. I eventually chose one. Then two days before the move I received a call from the moving company telling me that it would cost $180 more for the location I chose. That was just the beginning. He also lied about the estimate. I actually had far less than what I had included on the initial estimate A big furniture piece and a 4 per... read more

Brenda B's profile image
Brenda B 
2 years ago

Do NOT hire this broker. They have zero control over their subcontracted movers.Inaccurate inventory (even though I had a video conference with them showing the entire inventory), hidden fees and the delivery date is a lie. After paying everything and they took our stuff, I was told the delivery would take **** business days from the date we requested to have it delivered..Now my family will be sleeping on the floor for weeks. 

Kimberly C's profile image
Kimberly C 
2 years ago

My friend's daughter is relocating to a new city and this company provided her with two dates to choose from. She opted for Saturday, but to her surprise, she received a call today stating that they would be coming tomorrow instead. Unfortunately, she wasn't prepared for such a sudden change, and when she requested for them to come on Saturday as originally planned, she was informed that she would not receive her $600 refund. It's unfair that all the emails they sent her ended up in her junk mail folder. Who even checks thei... read more

Sonya C's profile image
Sonya C 
2 years ago

Worst experience of my life. **** lied to me about what the cost was about what services the movers offered, when I attempted to call back my call was never returned, the moving company they used said the brokers charge 2k that they dont even see and that this happens all the time, my items were broken in the move I had to leave items I had in my quote behind, I would not recommend this company to my worst enemy 

Fons V's profile image
Fons V 
2 years ago

Wouldn't recommend. The phone call and quote were great so started off well but then when pick up was happening they don't care about the items you put on there they just look at sq ft. So ultimately you can list everything you want but they will low ball you. Prize was double of what they quoted without me adding any major items. Third party pick up was okay but not necessarily professional. Lied to me about location (even though I had a tracker in one of the boxes) and wasn't listening to when would work best for my pick u... read more

Katherine R's profile image
Katherine R 
2 years ago

I have never been more unimpressed with a company and/or with the female employee who I spoke with in customer service. PLEASE WARN EVERYONE TO STAY AWAY FROM THIS COMPANY. My sister had a move from Salt Lake City to Gainesville, FL scheduled 2 months in advance, and they switched the pickup date on her 1 day before. I have screen shots of texts from employee ***** **** that say "Hey *******! You got it, we're locking in for 6/17-6/18. You will get a call from dispatch a day or 2 before with your slotted pickup window time."... read more

Stephen C's profile image
Stephen C 
2 years ago

They are apparently a broker and sell your contract to other companies that don't honor the contract. Stay Away! 

Frequently asked questions about Coastal Moving Services

How is Coastal Moving Services rated?

Coastal Moving Services has a 4 star rating with 2,046 reviews. 

When is Coastal Moving Services open?

Coastal Moving Services is closed now. It will open at 9:00 a.m.