Coastal Moving Services

Michelle L. 

on BBB

2 years ago

I dont even give this company 1/4 of a star. The customer service is the worst. In the beginning they get back to you in a timely manner and seem helpful. We were quoted $1986.51 and the day of the move we were told it would cost $8110.45. We couldnt believe how severely we were under quoted. They also came 2 days later than originally scheduled due to a truck breaking down . We were stuck between a rock and a hard place as we had to be in another state 13 hours away to sign a lease and meet our landlord. They scammed us BIG... read more

Denise P. 

on BBB

2 years ago

I was told on 10/28/22 by the agent ********************* that I needed to put $1825 down as a deposit for a move that would be a few months away and that I would get it back if the trip was cancelled. I contacted them 4 days later on 11/1/22 to cancel and they told me my request is outside the 72 hour cancellation window (by just a few hours, please note) and that they will not be refunding any of the deposit. I have just begun fighting this.BUYER BEWARE. NEVER NEVER NEVER USE THIS COMPANY. 

Lynne K. 

on BBB

2 years ago

Awful, will never use All Coast again. Moved our son to ********, and was promised a certain date and his things were not delivered as promised. We were told that it was possible it could be a day late. We flew to ******** to help him move over the weekend, and ended up spending at least $1000 out of our pocket to get him the things he needed for his apartment and new job. He had nothing in his apartment, and no clothes. We were very disappointed when we were told that we should have read the small print. When we called the ... read more

Elise G 

on BBB

2 years ago

Would not even give them 1 star! I'm so afraid of getting my stuff back and the condition it will be in, I'm sick at my stomach. I don't even know where to start! When this all started I went room to room and told them what I had. Every piece of furniture. I gave a good estimate of what I had in bins and boxes and each size. When they got here, first not one person spoke English ( nothing against Mexicans, as they are hard workers for the most part but if I have to do contracts with someone, there CANNOT be a language barrie... read more

Kurt W 

on BBB

2 years ago

Worst experience ever. Day late picking up. 7 days late delivering. Nobody to talk to in the company. They use an answering service. Then demanded cash or money order to give our property back. This company is a **** 

Larry T 

on BBB

2 years ago

All Coast Moving Group is a ****! They stole $1284.83 from me because i cancelled my contract with 24 hrs. paying them. I sent a written cancellation notice, called several times and spoke with their Agent ****** ****** who assured me my refund would be processed within 7-10 business days. That time came and went. No refund. After several unsuccessful attempts to get further information on the status of my cancellation and refund, I was contacted by a very rude and unprofessional company representative who essentially told m... read more

Addison S 

on BBB

2 years ago

I wish I could make this review no stars. The company is just a broker, as mentioned in other comments. They used the good old-fashion bait and switch tactic on me. I was quoted one amount and, on the Friday before the Monday pick-up time, the company called to let me know it would be over double the original quote and only allowed me until the end of the business day to make a decision. We went from just under $4,000 to over $8,000. Upon weighing my options, I chose to terminate the agreement and forfeit my $1,500 deposit. ... read more

Pamela E 

on BBB

2 years ago

They charged us for service and supplies that were not delivered. We moved from on house to another about 61 miles apart. We contracted for a list of furniture to be moved and some boxes that we packed and were quoted a certain price. But when contacted by QC we found out they were not planning to pack anything so we contracted for packing and packing supplies which doubled the price we paid. The day of the move they only moved some of the items on the original contract. They did not pack anything and did not leave us any pa... read more

Helen L 

on BBB

2 years ago

This company engages in deceitful and fraudulent practices. There web clearly states theyre a moving company, but they arent!! Theyre a broker, but dont tell you that when speaking with their sales rep. I was very clear about the move I would be paying for, for my daughter. They lied over and again about the payment process, costs, think Ive figured out their scheme. This company isnt trustworthy.