COIT Cleaning and Restoration

Anna B. 

on Yelp

6 years ago

They are actually good at cleaning stuff. Back in 2016 I used them to clean my hardwood floors and it cost me 390 bucks and that is with a 50 percent discount. This time it cost me 725 bucks with a forty percent discount. I complained and they took twenty five bucks off. I will not use COIT again. I recommend that you use a Mom and Pop business which might be more inclined to give you a better deal. 

Sherry H. 

on Yelp

6 years ago

Horrible service - scheduled online for carpet cleaning - took day off work. Never got contacted to confirm they could not make it, but they insisted that they did reach out. 

Sal C. 

on Yelp

6 years ago

When you are just NOT IMPORTANT ENOUGH!!! I made an appointment last week with COIT for upholstery cleaning. My appointment was for Tuesday June 11, 2019 from 3-5. So I get a phone call around 2:30 telling me that the guy that is going to clean the upholstery is running late and they cannot accommodate me today. So when will you come??? Well we have an opening tomorrow (Wednesday) between 3 to 5. I'm sorry but where the sofa is, is a place of business and we are unavailable; how about tomorrow morning.Oh, we are unable t... read more

Chris M. 

on Yelp

6 years ago

Unfortunately, I guess I have to give COIT one star instead of zero. I gave COIT the opportunity to earn my business for the first time this week and it resulted in an epic failure! I used their website on Tuesday to request service on Friday morning. I received a service pending email reply saying if I didn't hear from them in 48 hours all was good and they would call me with a service time window. I did not hear from them, they did not call with a service window, nothing happened. When I called Friday afternoon to as... read more

Lenese R. 

on Yelp

6 years ago

Unhappy with COIT !!!! BAD communication between workers at the expense of my time and energy. I received an estimate to get my hardwood floors clean for $400.00 and the guy said they can work around the big furniture pieces. I moved furniture to get the floors cleaned. The cleaning guy (different guy) came and stated " The floors need stripping and all the furniture should be moved out and the price will be $1200.00. UNHAPPY !!! 

Angel S. 

on Yelp

6 years ago

i can't understand how this company can still be in business with their bait and switch tactics. if they operate in san francisco they should know a lot of places are up flights of stairs. Don't just show up and think you can add labor charges! 

Elizabeth J. 

on Yelp

6 years ago

This is the cable company of cleaning services. I wish I could give negative stars. Do not use them if you especially have antique SF heating ducts. They will remove things and not replace them. I learned this the hard way. Estimate: never showed up and I should have stopped there and not rescheduled. Had to reschedule our actual appointment. They were not apologetic about it and showed up right before their window of time expired to preform the air duct cleaning. 

MJ C. 

on Yelp

6 years ago

We made an appointment on line to get dryer duct cleaning, and got an email confirmation. COIT never showed up, and when we called never responded. We took a half day off work to wait for them - this is unacceptable. I should have gone to Yelp first and seen these low ratings and then I wouldn't have wasted my time 

Alexander P. 

on Yelp

6 years ago

TERRIBLE. I don't write many reviews but COIT's service was so horrendous I had to go on here and write about it. I tend to be pretty lax when working with contractors but Coit's lack of professionalism is unacceptable. I scheduled an appointment. Coit gave me a two hour window. I was in a room with a view of the front of my house so I'd notice when the technician dropped by. I saw a COIT van drive by but the driver never stopped. I started making calls to COIT, only to be later told by a representative that the technician h... read more