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COIT Cleaning and Restoration
- Home Cleaning
- Burlingame, CA
About this business
Location details
897 Hinckley Rd, Burlingame, CA, 94010, United States
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We had almost all the carpets in the house cleaned last week and they look amazing. Our technician, Jerry was prompt, courteous and extremely thorough, taking extra steps to make sure all the corners and traffic areas got the attention we needed. Some of the rooms have carpet that is a bit old but they look like new right now. We also got an estimate to clean our hardwood floors which we intend to do soon. I'd highly recommend Jerry for your cleaning needs!
Jerry Madden did a very thorough job with my carpet and upholstery. I will be requesting him when I make my next appointment.
I had my sofa and loveseat cleaned today and Jerry M. was my specialist. He was very courteous and he arrived within the timeframe that I was told! He did a wonderful job! My sofa set feels new again! I will definitely reach out again in the future :)
I needed our tile/hardwood floors & upholstery cleaned, so I called Coit because I'd used them before. A Coit estimator from the Burlingame HQ arrived soon after, examined the premises, and gave me a quote. A week later, Jose & Steven of the HVAC crew arrived on time and did excellent work. Jose pointed out that my furnace filter was the wrong type, so I later replaced it. A few days later, Nghia & Yobany arrived to clean the floors & upholstery. Both of them were very diligent and have strong work ethics. The house was ... read more
We were looking for an estimation of air ducts and dryer vent cleaning of our new home. The funny thing being we didn't initially reach out to COIT; a technician from another cleaning firm looked at our heat pump system and where the dryer vent going out, and decided that they couldn't do it, and recommended us COIT, as only them have the right equipments for our home. While it is rather unusual to get referral from competing companies, that's actually more convincing to us than some random 5 star reviews on Yelp. So, we too... read more
weve used Coit several times in the past. Martin was our latest cleaning "specialist". He told my wife that our carpets already looked clean and wondered why we wanted them cleaned. He worked quickly through the process and left. after cleaning my wife noticed a small blood stain from one of our pets that didn't come out. it was one of the main reasons we had coit come in the first place. Coit "guarantees " their work. but when Martin had to make another trip out to re-clean the spot he tried to talk my wife out of it over t... read more
COIT send an air duct cleaning person who spoke no English. He could count to 10 though! When he had completed the cleaning, neither the AC or heat would turn on. His cell phone received no reception at our home in San Rafael. Since he spoke no English, it was impossible to help him log onto our network. Finally I had to let him use my cell phone to call his tech supervisor, who finally talked him through re-activating our AC and heat.
Business response:
We are sorry to hear about the communication issues and AC problems, Ralph. This does not sound typical of our technicians and we want to learn more so we can make things right. Please contact us directly to discuss this experience.
Simple request to clean a hallway stairs carpet in an SF apartment building. Parking issue out front made for a "no can do" response by technician who came out in the van. That lead to a complete lack of understanding by "dispatcher" to work out a solution to the parking issue with the fire department across the street, horrible phone-in automated answering system phone-in service. Auto dial "press 1 for, 2 for, 3 for..." on and on and the human beings who finally answered the phone at the right extension- a new person every... read more
Ask for a written estimate up front. They charged us $1,385 for a very small project in our basement that took two guys 26 minutes. They told me 3 weeks after the fact when they sent the invoice that there is a 4 hour minimum which was never communicated to us beforehand and they can't point to any pricing on their website or in their contract that indicates a 4 hour minimum. They also included a $95 equipment rental charge but used no equipment. They're now threatening to send me to collections after 30 days while I'm tryin... read more
Frequently asked questions about COIT Cleaning and Restoration
How is COIT Cleaning and Restoration rated?
COIT Cleaning and Restoration has a 4.6 star rating with 3,001 reviews.
When is COIT Cleaning and Restoration open?
COIT Cleaning and Restoration is open now. It is open 24/7.