COIT Cleaning and Restoration

Gail G. 

on Yelp

5 years ago

Coit Cleaners cleaned my drapes. The drapes came back with a strong chemical smell that has not abated in months. I called Coit and left "Steve" a message but he never returned my call. I wanted to know what chemicals they used to clean my drapes. I'm worried that the chemicals may be bad for my health. I'm still trying to get the smell out of my house. I wouldn't recommend this cleaner. 

Diane W. 

on Yelp

5 years ago

I would rate a negative 5 if I could.Had a quote today for hardwood floor cleaning. Small townhouse living room, stair case and loft, (floors are only 3 years old and in great shape). They will not move any furniture. Therefore cleaning around the furniture, quote came to $826.00 (including a 35% discount!) Really? You are out of your mind. No one with any brains would pay that price. 

Natalie F. 

on Yelp

5 years ago

$465 to put scotch guard on a small sectional? And to clean and scotch guard it was the same price? No rhyme or reason to their prices. Just started calculating numbers. I'm guessing he just gets the additional amount that he can charge beyond a certain price. That was with 40% off. What a rip off. Definitely call another company. This is cleaning a couch. Not a high level task and so many companies can do this. Never will use again. Management - post fair and honest prices on your website. You clearly have lost a lot... read more

Mirla R. 

on Yelp

6 years ago

Yet another very disappointing experience with COIT. If half a star were an option, that's all I would give them. From not confirming appointment and showing up at a random time, to messing up the pick up dates of our rugs numerous times, to taking 21 days to bring them back (instead of the 7-10 days), and having to call them to ask where our rugs were, to then receiving our rugs outside of the delivery window and finding that they weren't even cleaned! We sent 4 rugs, and 3 of them came back with the same stains, burs, dog ... read more

Sandy K. 

on Yelp

6 years ago

I had a appt last Saturday 9/7 and they waited until 2pm to notify me that they were not coming because someone called in sick. I rescheduled for today 9/14 with the promise of a 40% discount to have a sofa cleaned and my hardwood floors. They arrived on time, never introduced themselves and told me that the HW floors is a 3-4 hr process and it has to be the first appt of the day, etc and then he said "the office should tell you that because the customers get pissed off at us" as he continued to talk over me. I decided to g... read more

Cinde H. 

on Yelp

6 years ago

Made an appt for a quote weeks ago, they never called. I had to call to confirm and they verified the date.. however today, they never called or came. Poor customer service - before they even started. ** UPDATE: They made it right and did a great thorough job yesterday. Thanks for taking the time to work with me. 

Christine M. 

on Yelp

6 years ago

We met with Scott who was very professional and gave us an estimate to steam clean the bathrooms at our church. However, the day for the cleaning came and I sat waiting for three hours. No one showed up. After reading other reviews, I see this happens often with Coit. Wish I had the reviews before I called them. Such a disappointment. 

Sanny K. 

on Yelp

6 years ago

I do not give poor reviews lightly, but I felt compelled to do so in this instance. After coming out to our condo and providing an estimate and having to schedule out a couple weeks for both the estimate and actual work, when the service person arrived on the day the work was to be performed, he said that COIT actually cannot do the work because it would involve coordinating with maintenance of the whole building to turn off the main heater (in order to clean the heating duct). Why was the estimate provided then? Also, th... read more

Mike C. 

on Yelp

6 years ago

Called 1 1/2 hours into the time frame they gave us to say they are not coming. Spent whole weekend tearing house apart moving furniture to make it go smooth. First time I've called them and most likely last.