COIT Cleaning and Restoration

Amy S. 

on Yelp

10 years ago

I hired Coit to steam clean the travertine tile in my bathroom. After two Coit employees were cleaning for over an hour, I figured things would be sparkling. What I found instead were big blotches of grime that didn't get addressed on the walls of my shower. It left me wondering...how could you miss these very obvious stains? Not good. 

James H. 

on Yelp

10 years ago

Let me make this clear to anyone who considers COIT Cleaners. DO NOT USE THEM! THEY HAVE NO CUSTOMER SERVICE SKILLS! On 02/19/15, COIT was called to move an appointment from February to March. After my first conversations with one person, Latino, who could not understand basic English regarding my need to schedule an intense carpet clearning, she started arguing with me about I would receive a call a day before the cleaning appointment letting me know when COIT would be arriving. I told Ms. Lation that "no" I needed to ... read more

Judith B. 

on Yelp

11 years ago

So even with the iffy reviews about scheduled time for service, I went with Coit because the guy who did the estimate assured me that the 2 hr window would work. I called and scheduled the date and time requesting 10AM. On the day OF the service they called and said they were running late because the company over scheduled them and they would be there between 11and 1 PM. I received another call and said he was still running late and would get there after 1PM. It was almost 2PM when he arrived. This is not acceptable. I ha... read more

Amy S. 

on Yelp

11 years ago

This Company is not located in Silverdale. They do not give a physical address for the location in Silverdale (because there isn't one) and I drove to the location pin pointed on the map in the directions. I hate how companies say they're "located" somewhere so they show up in a search of the area when they're not actually there. 

Rick H. 

on Yelp

11 years ago

Don't even call unless you want to be bothered by their telemarketers on a weekly basis for years. P.S. If you're reading this, Coit Cleaning, please stop calling me (it's been years now) and I'll consider revising my review. Their quote was ridiculously expensive as well (around a grand to clean a sofa), and that was after their generous 45% discount. 

Brian B. 

on Yelp

11 years ago

I called Coit about two weeks ago to schedule an appointment to get someone to give me an estimate on getting my air ducts cleaned. I received a phone call a day before the appointment (Friday). The guy told me what time he would be there on Saturday. He called me Saturday morning 5 min before he was scheduled to be at my home. He was 1 1/2 hours away. He said he would be late. He wanted to make sure I was going to get the work done before he drove all the way out to my house. I told him I was interested in getting an esti... read more

J K. 

on Yelp

12 years ago

Don't use! The worst carpet cleaning service that ever entered my home in 20 years......they are awful. Took us 2 days to strip off the film they sprayed on our tile....our carpets were not clean when they finished. Their tech was very dishonest and wrote additions to the agreement after we had signed it. The management told me that they had their best tech at my house....who spent a total 1.5 hours including the half hour spent super selling us on the amazing job he was going to give us to clean our 2900 sq ft home carpets... read more

Vanessa M. 

on Yelp

12 years ago

These guys didn't even show up between the time frame they said they would be here for our "consult." No call or anything afterwards! 

Martie G. 

on Yelp

12 years ago

We paid over $200.00 with their 40% "special" and it was the worse job. After asking what the normal drying time was I was told 1 day but it took 3 days to dry because the guy soaked our carpets and then tried to over compensate with the machine to get the excess water out of the carpets which caused us to have them re-stretched. When we called to complain we were told that we must have "cheap" carpets which is NOT the case. After several calls a guy arrived to access the situation then we were told that the carpet had bee... read more