COIT Cleaning and Restoration

Man E. 

on Yelp

9 years ago

Trouble scheduling. Coit was unable to show up on the day scheduled so I had to reschedule. This was for a rental home so I had to make a couple of trips to meet with the person from Coit. The carpets and entry tiles looked clean upon completion. I also needed my dryer vent cleaning but was told I would have to call the office to have a dyer cleaner specialist come out. I callled the office, made the appointment, traveled to the house to meet the dryer cleaner only to learn that he didn't bring a ladder and cleaning my dr... read more

C J. 

on Yelp

9 years ago

I don't know where to start, I am not happy with my service at all. I called Coit to schedule my 2 couches to be dry cleaned. Dispatch assured me that they will dry clean my couches with no problem. Great, I said because I need dry clean NOT steam clean as I know the fabric is labeled dry clean only! I scheduled the cleaning during my vacation. The guy arrives, yep you guessed it, he is not trained on the dry cleaning side of the business. Also, there was nothing noted on his work order regarding the fact that I spec... read more

Debra B. 

on Yelp

9 years ago

Initial quote was more than we wanted to spend. They then called back and said they could do it for less money. The Tech was there maybe (?) 15 minutes. He never moved a thing, left some stains next to the dining room table (did not go over this area) and did not clean the heavy traffic area more than a once over. A terrible cleaning service. They quoted 40% off to get the business but their prices are the same as other cleaning services without a discount. 

Joann S. 

on Yelp

9 years ago

I called 2 weeks ago to set up an appointment to get a free estimate for my tile and grout areas. Was told that, the estimator would leave me a message giving me an expected time for his arrival that afternoon. I raced home from work to find that I had no message from Coit, so I called them and was told that I was not on their schedule! If they can't handle setting up an appointment, why would I want to do business with them? So beware. 

Barbara N. 

on Yelp

10 years ago

I have been trying to get them to come out all week. They have more excuses than a caught teenager. Finally, they called this morning to come out after missing yesterday's appointment. They called to tell me they were on their way and then 2 1/2 hours later they called again and said"I'm sorry, but I mixed you up with another customer and I'll come at 3:00." No thank you. I have wasted enought time waiting. My drapes will be vacuumed and rehung. 

Sheryl C. 

on Yelp

10 years ago

I had Coit come to clean some carpets in my home and take an area rug for cleaning. It has been nothing but a disappointment and a hassle. Trying to get the appointment scheduled was a feat unto itself because they had to reschedule twice because they were overbooked. They finally came out and upsold me with all of the various options of stain guard and other special treatments. The two guys that came didn't want to take the rug with them because they felt they didn't have room in their truck so they called another guy t... read more

Snl I. 

on Yelp

10 years ago

COIT dumped crap on my neighbor's yard. Not my yard my neighbors. I now need to clean that up, good thing I saw it before he did. He takes great care of his yard. See the photos. Also posted a photo of the oil stain from the COIT van. Should I have them come back and clean that up? Poor treatment that I need to clean up. COIT it's about the whole experience not just what you do to my carpets. I will never use you again. 

Suzy M. 

on Yelp

10 years ago

I have used another service for many years by the initial Stan . . .the ones in the yellow vans. Stan let me down with an appointment so I called Coit to have them clean my carpets. Pro: They called when they said they would for the time frame for the appointment. They arrived on time and called before they arrived. The gentlemen who showed up was courteous. Meh: Average cleaning, they did not go right to the edge of the walls. Rubbed the spot remover in with his shoe Con: Stan always covered my front door with a p... read more

Mallory M. 

on Yelp

10 years ago

OVERPRICED!! Coit had two separate technicians come to our home--one for the air ducts and one for the other services we wanted. They refused to quote prices over the phone. We have a very small home, with eight air ducts. It cost $300 to have them cleaned. When the other technician arrived, it cost $370 to have the grout cleaned in two very small bathrooms, our one sofa cleaned, and the extremely small carpeted staircase cleaned (it only has ten narrow stairs going up to our attic). Each technician was only in the home for ... read more