Community Pet Hospital

Troy H. 

on Yelp

3 years ago

My dog had gotten into a serious altercation with my other dog. She had cuts and lacerations and the one her right lower leg was in obvious need of stiches. I called around and Community Pet Hospital of Thornton had by far the lowest wait time for an emergency visit so there we went. This was my first time there and I was not really in a position to research. Obviously, I should have. We arrived just before noon, they didn't look to busy, great. We go inside the front desk says it will $119 upfront to see the dog, they said ... read more

Jace P. 

on Yelp

3 years ago

Horrible experience. We walked in at 5:30pm and we're told it would be 3 hours. They said we couldn't leave to get food or we lose our place in line. 4 and a half hours later still no update. Asked them at 10pm why we haven't been seen and we're told it wasn't important. Definitely don't recommend 

Bridget J. 

on Yelp

4 years ago

I took my pup here after he had a bad reaction to getting neutered. It was just before 3 pm on a Sunday. I took him inside, bleeding everywhere and they said their doctor leaves at 3 and couldn't see us. I went to Northside on 124 and Huron and it was a long wait but they fixed my pup up and will go back to Northside from now on. 

C G. 

on Yelp

4 years ago

Do NOT take your pet there! They are no longer 24/7, their front desk staff are unprofessional, and they lose records. 

Daniela K. 

on Yelp

4 years ago

This place is very attentive and the people there care about these animals and are passionate about what they do. There is only one person that made it very uncomfortable and was unprofessional for me and my family when we had to put one of our fur baby down. Elizabeth Bruce is one of the vets there and she has a very unpleasant way of expressing herself. When I was there I could hear her make a comment to one of the other workers about how one of ladies where helping us and she needed help. But the way she said it was rude ... read more

Isaac C. 

on Yelp

4 years ago

this place is the only partnered location with an emergency drop off, and yet they do not even care to update/fix their phone number so you won't be able to even reach them without direct drop off and hoping you can get a ear to listen. Listen to all the other reviews and stay far away. 

Mary W. 

on Yelp

4 years ago

Disappointed in this vet hospital. In March I adopted a dog and was seen by a tech and blood was drawn to continue on her medication.. I then went thru the pet portal to re-order since there was one more refill. I waited for it to come into the mail. After 5 days and no medication I called the vet hospital to check on it. I was told it was declined that I needed to go there to pick up the medication and schedule a wellness check. No phone call no email no nothing to say that this had been declined. When I questione... read more

Kylen P. 

on Yelp

4 years ago

If I could zero I would!! It started out a couple weeks ago when I took my dog to go get her mouth checked because something was wrong they charged us $175 for the emergency visit and then they asked us to put $150 down deposit for a dental exam. I must mention they DID NOT give us the prices otherwise we would have saved. We then paid $450 for the dog to get one shot and a check up. I brought our other dog in for her dental appointment today and they proceeded to tell me that it was gonna be almost $2000 I told him I had 12... read more

Robby G. 

on Yelp

4 years ago

They have are all over the place, one doctor at the Riverdale location diagnosed my dog after about two seconds with and said he had a torn acl and needed a $5-8k surgery. Their xray was broken, which they didn't bother to tell me when they knew i was bringing my dog for a leg injury. Second location doctor that did xray said he didn't have a torn acl just rest. After xray he was much worse and couldn't walk on leg at all. Third visit and i am over $400 in, doctor said surgery, quoted $2300-3000. Called back to ask about 2... read more