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ConnectYourCare LLC
- Healthcare
- Cockeysville, MD
About this business
Location details
307 International Cir #200, Cockeysville, MD, 21030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bug still not fixed with document upload. Have to use the computer instead. Also commuter page loads 200 error saying link expired.
Once I was told my customer service last year that you hane to go through the app for last years claims that come in after the first is the year it was a Breeze
App will not let you add supporting documentation at this time.
This is terrible app. very slow and buggy and it takes 20 seconds to load recent transactions. this is 2023, apps should have better performance. i have 5 things to retrieve it should be 3 seconds max. To make it worse, this app can’t use to submit receipts remotely. First, I have to hit the reimburse myself button at least three times before it activates. but when it does, it Always returns R001 error message and does not work. there is no point to use this app since it is painfully slow to show very little data, and it’s m... read more
The process to submit documentation for claims is broken. When going to Action required section, adding documentation by taking a picture and filling out all the information, the Submit button doesn’t work.
Was a great app through 2021, convenient easy to use. Then when it rolled over to 2022 year, it would only pay my providers directly, even when I requested to be reimbursed for a bill I paid out of pocket. Told phone support about it in February 2022, they said I was requesting wrong, refused to enter a ticket to investigate. Now in 2023 it doesn’t work at all. Every claim I attempt to reimburse/pay I get a server error or a r0001 error. No updates to fix. Don’t recommend this app at all. If I could I’d choose a different co... read more
App is constantly crashing and quite honestly, just doesn’t work half the time…times out constantly and I get server errors all the time. Very frustrating. Please fix it.
The documents attached in the app never stay an I end up having to go online to submit the documents. Huge waste of time
This is the glitchiest app I’ve ever used in my entire life and it’s incredibly difficult to get anything done
Frequently asked questions about ConnectYourCare LLC
How is ConnectYourCare LLC rated?
ConnectYourCare LLC has a 3.9 star rating with 8,761 reviews.
When is ConnectYourCare LLC open?
ConnectYourCare LLC is closed now. It will open tomorrow at 9:00 a.m.