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ConnectYourCare LLC
- Healthcare
- Cockeysville, MD
About this business
Location details
307 International Cir #200, Cockeysville, MD, 21030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Crap App Tried to submit feedback in app. Valid email required yet it won’t allow you to type any symbols so you can’t enter an email. No way to update personal information in app. No way to view or update beneficiary. CYC doesn’t have an auto invest feature when your balance reaches specific levels. How are they still in business managing an HSA. These features are table stakes.
Not ready for prime time App does not process the upload of documents correctly. Uploaded a claim with a document to then find out (when checking again) that the claim was flagged as incomplete due to missing documents. I uploaded again, it shows the doc accordingly. When I exit and reenter the claim the document is gone and the claim shows incomplete again. The support/feedback function is also not working: It asks you to enter your email address (mandatory for submission), but does not allow you to enter “@“ and “.” - I am... read more
Used to work well Phone app continually crashes when you attempt to upload receipt copies. Works fine on iPad. Has been a problem for over a year now and no fix in sight.
App keeps crashing every time I try to open it. Seems to be a recent bug, since the app worked the first time I used it several months ago. Now, it crashes and closes every time I open it.
Recent update The newest update is not allowing you to make spaces in between your words. Please fix this.
Recent update The newest update is not allowing you to make spaces in between your words. Please fix this. Update - spaces are now working in text boxes. But app crashes and closes everyone you try to add a pic / document.
Keeps crashing/going into the background Not sure what’s going by the app keeps vanishing into the background when opening it. I have tried reinstalling; resetting phone and nothing works.. this is frustrating as it used to work very well before.
App crashes on load App crashes on load. I tried restarting my phone and the same happens
Claim process review I would like to recommend to add a feature that if there’s an error in a claim that is found after submitting. That could be cancel after a few hours of being submitted. Thanks
Frequently asked questions about ConnectYourCare LLC
How is ConnectYourCare LLC rated?
ConnectYourCare LLC has a 3.9 star rating with 8,761 reviews.
When is ConnectYourCare LLC open?
ConnectYourCare LLC is closed now. It will open tomorrow at 9:00 a.m.