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307 International Cir #200, Cockeysville, MD, 21030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Crashes when trying to change patient name Crashes when trying to change patient name
Crashes ALL THE TIME On the rare occasion this app works, it’s handy. But don’t get your hopes up as this app crashes again and again and again. The app crashes at the point where you need to enter the name of the person for whom the service was rendered. This app has been plagued with issues since being launched. Don’t bother downloading...
Bugs and not user friendly App continues to crash when I try to choose my dependent. Also, no ability to save frequent service providers. App cannot handle night mode at all.
No working This app is not working on my phone
Doesn’t work Tried it on iOS 12 and 13, on iPhone 6, 7, 11 and my iPad, all crashing.
App crashes whenever I select dependent This app is garbage. When I try to get reimbursed it crashes whenever I select who the dependent is. It has crashed 5 times in a row. How do I get my money back now???
Quite buggy to be useful App is buggy. Provided should do better testing. The option to pay provider just does not work. Horrible experience, buggy. Doesn’t look like you people test the app. Problems: 1. The service date screen doesn’t show mon, day, year. So I can’t select the date for service. This happens on iPhone 7 but works ok on 8Plus 2. Shows error when uploading a picture of invoice but uploads anyway leading to multiple docs from multiple attempts. Happens on iphone7 & 8plus 3. After saving the claim, when I go ba... read more
This app crashes constantly This app crashes on the dependent screen, it crashes when selecting a dependent name, it doesn’t let you upload documents, when selecting dates all of the dates are white. This makes it impossible to get reimbursements. Yet, ironically, this is still faster than trying to submit for a reimbursement online.
Very Unstable The app constantly crashes. Touch ID is difficult to set up and does not work often. Any major app update requires that you delete the app from your phone and then reinstall it. Submitting feedback in the app is ridiculous because you always get an error that an email address must be set up, whatever that means. Terrible app and frustrating to use.
ConnectYourCare LLC has a 3.9 star rating with 8,761 reviews.
ConnectYourCare LLC is closed now. It will open tomorrow at 9:00 a.m.