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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.53,182 reviews
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Drew B.'s profile image
Drew B. 
a month ago

Great company and service. Pros: They are extremely professional and do things the right way. Customer service is amazing. Cons: The price started to gst a little heavy after I exceeded 10k contacts. Overall: Had been with them since 2008, no complaints really. 

Ana P.'s profile image
a month ago

Constant Contact Not too user friendly Pros: Having all my clients in one central location Cons: I had challenges with the product in customizing emails Overall: I haven't used it in a long while because it was really complicated for me to understand how to use it and I had no point of contact 

Lisa P.'s profile image
Lisa P. 
a month ago

Constant Contact - excellent template & drag and drop builder Pros: It is VERY easy to start from scratch with constant contact. Even without design experience, it's easy to bring your brand kit into the interface and begin sending out your first newsletter. Cons: The price. There is no free plan (for let's say up to 500 contacts). If i'm just starting to build my business the price is prohibitively expensive. Overall: I like the interface, it's easy to use and I understand the appeal of using Constant Contact as a emailing ... read more

Phil T.'s profile image
Phil T. 
2 months ago

Great Software, Lacks Reporting Pros: Easy to use drag and drop email template editor with a nice set of features. Cons: The lack of reporting to the degree we require as a business. Overall: The product is great to use, however, the lack of in depth reporting makes it difficult to target our campaigns 

Tammy W.'s profile image
Tammy W. 
2 months ago

Reliable and user-friendly Pros: It is very user-friendly and has built in templates for which save us time and money Cons: Constant contact does not offer unlimited email sends. Overall: Our small business just started using Constant Contact and so far has been great. We love the templates it offers and the analytic reports. 

Allyson M.'s profile image
Allyson M. 
2 months ago

Constant Contact Review Pros: I like that Constant Contact provides a more dynamic and visual way of communicating information to stakeholders versus traditional e-mail. I also like that e-mail campaigns can be built and scheduled to go at a specific time. There are many formatting options available too. Cons: Currently Constant Contact does not integrate with any of our organization's other databases, so our contact lists in the platform have to be updated manually. Thus, our contact lists would quickly get outdated if we d... read more

David H.'s profile image
David H. 
2 months ago

David Review Pros: The ability to send out massive notices, schedule the release, and send to selective groups. Cons: I enjoyed everything. It makes it pretty easy to inform the community. 

Verified Reviewer's profile image
Verified Reviewer 
2 months ago

Reliable Newsletter option Pros: I like that it's easy to create new mailings and add/delete sections, photos, etc. I like the library where I can organize my uploaded pictures, posters, etc for easy access. I like that I can quickly copy an old mailing into the next week's mailings. Cons: When I am using my desktop, there is a new AI feature that blocks the delete button for text boxes. I figured out how to scroll over and find the delete button but it was not intuitive and really slowed me down last week. Overall: Overall ... read more

Andrea S.'s profile image
Andrea S. 
2 months ago

Amazing Software for any organization! Pros: The variety of templates coupled with the opportunity to track who reads, clicks, etc. is invaluable at our knowing who is engaging with our community. Also, the variety of "offerings" through Constant Contact. It is more than an email system. Cons: There are a few quirks with the system. Example - we have multiple admin emails in the system, but it will not allow us to choose a different "from" email as the default. It is one of our employees and needs to be a different one. This... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 3,182 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.