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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Erin L.'s profile image
Erin L. 
3 years ago

Email Marketing (for Small Businesses) In the end, it wasn’t my final choice based on the features included and pricing structure. Pros There are a couple of positives when it comes to Constant Contact. It includes fairly basic features, like the option to a/b test and create custom customer segments. Building an email is easy and user-friendly, as well. Cons It feels like Constant Contact is really geared toward small businesses. They’re pricing seems affordable, but upon future review, you will see that the base price only... read more

Diana W.'s profile image
Diana W. 
3 years ago

Leader in e-mail marketing Constant Contact caters to each clients needs with pricing to fit the services needed. The software has a lot of capabilities and is an excellent way to marketing and stay in touch with clients. Pros I like that I have a local Constant Contact representative that can assist me with any questions I may have with both the initial set-up or generally about how to use the software and take advantage of all the features. Cons The fee to use this software seems higher than that of other similar companie... read more

Lisa S.'s profile image
Lisa S. 
3 years ago

A great way to get information out there! Constant Contact is a great tool to have after tradeshows! Pros Being able to see who opens your emails is a great thing! I also love that Constant Contact allows us to resend an email if it was not opened in so many days. Cons I cannot think of anything that I do not like about this software. It is a great tool for marketing and follow ups. 

Verified Reviewer's profile image
Verified Reviewer 
3 years ago

The Easiest AutoEmail Software Pros Constant Contact is really easy to use and I used it for years, but I needed to switch to another software because I needed to do more complex things with my emails. Cons Constant Contact is pretty pricey, but so are other similar software options like Active Campaign.  

Ashlyn K.'s profile image
Ashlyn K. 
3 years ago

Constant Contact Constant Contact is a reliable and easy-to-use software for mass marketing and email campaigns. Between the contact management, custom design builder, scheduling system, and analytics, I have very minimal cons! Pros Constant Contact has very user-friendly design modules that can accommodate any type of communication you need to send. They also have segmented contact lists, and in-depth analytics with built-in comparison to industry standards. Cons There is an option to share your email marketing on social ... read more

Michael F.'s profile image
Michael F. 
3 years ago

Goodbye, Constant Contact It was a good starter software, but the connotations of the name alone should make you consider very carefully if this is the message you really want to be sent to your list. Who wants to be Constantly Contacted??? Pros The price at the time was good. It was our first software for emails, so this had a lot of wow factors for us. Cons The look in general was plastic and not dynamic. Its pricing started to exceed the benefits and emails were often flagged as spam which raised havoc in getting our mes... read more

Adam B.'s profile image
Adam B. 
3 years ago

Get up and running easily Overall, I like their niche. They are not trying to be something they are not and they have made huge improvements over the years to the GUI Interface. Pros The ease of making a custom email was exactly what we were looking for. We send out a Holiday greeting each year (we buy 2 months worth of CC every year). Once we have made a solid contacts.csv file the rest is really drag and drop. Also, a CC representative threw in a sample email that looks like our website...it was pretty neat, but not Holida... read more

Verified Reviewer's profile image
Verified Reviewer 
3 years ago

Constant Contact is Expensive and Missing an Obvious Feature Constant contact is not the easiest email marketing software to use if you're new to email marketing. It's also one of the more expensive options out there. It does a good job with what it does but it could be more intuitive to use. Pros It has a lot of capabilities and helps you manage your marketing communication fairly well. There are a ton of uses for everything it can do so you shouldn't need to look outside this app to handle your marketing, but unfortunately... read more

Jennifer B.'s profile image
Jennifer B. 
3 years ago

Constant Contact Was Just OK I stopped using because I felt it was cost prohibitive. Pros The software did exactly what it was supposed to do, it just didn't bring anything special to the table for the price. Cons It was not user intuitive and the cost seemed high comparatively for the functionality. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.