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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Jaime L.'s profile image
Jaime L. 
3 years ago

Awesome Email Marketing Tool! Overall, I loved Constant Contact. It made the job a little easier. Parents loved the beautiful newsletters. Pros I used this product for years at a previous job. It was awesome for creating newsletters. The templates were amazing! Cons I guess my only complaint was the restriction on the number of emails you could send. It has been a few years so this may have changed.  

Verified Reviewer's profile image
Verified Reviewer 
3 years ago

It does what it is supposed to do Overall it does what it is supposed to do. It allows you to create events and charge for them as well as send emails out to your attendees or members. Pros It is easy to copy an email campaign and create a new one. It has a nice scheduling feature so you can setup several emails in advance and have them magically show up. Cons If you need to add new contacts to send an email to, you can't do it from the new email you have to create the contact list first. Also the wya to email people who reg... read more

Joanna J.'s profile image
Joanna J. 
3 years ago

Great email marketing resource Overall I have had a great experience with Constant Contact. It is my go-to email building software to stay in contact with customers. Pros The best part of this software is how easy it is to customize the email. There are many templates but it also allows you to make a lot of changes to the templates. It is easy to build the emails and to build the customer database. Cons Embedding videos and images sometimes can be a hassle. When I test an email it does not always show or it needs to be downl... read more

SARAH K.'s profile image
SARAH K. 
3 years ago

Better Than Mail Chimp For Us Overall, it has given us what we need and we send out messages that look professional enough. Pros We like the set up and are able to create what we need in a basic way without having to invest in anything fancy. Cons Sometimes the process is more time consuming than I prefer when creating a new message. Also, it is not easy to get a video uploaded into the message and I wish we were able to do that easier. 

Dana D.'s profile image
Dana D. 
3 years ago

Great product for simplifying communications Excellent! Anytime I've run into a problem, customer service has been very responsive. Very happy with this product. Pros We use this software to communicate with a large instructor population. It is easy to set up and reuse templates, which saves time. Customer support is excellent! It is a very easy platform to use, even for those who are not terribly computer savvy. Great not just for marketing but for newsletters and other internal communications. Cons The templates Constant C... read more

Kelvin C.'s profile image
Kelvin C. 
3 years ago

Great for our monthly eNewsletter Our publisher is very happy about the way Constant Contact manages our mailing list. Pros Our company publish a eNewsletter every month and this is the only application we use. Easy to set up emails and promos on their website. Excellent data base managment in terms of keeping our mailing list. Cons It will be great if there are more options for styling and formatting the email. Downloading of mailing reports could have been customized by the user.  

Megan B.'s profile image
Megan B. 
3 years ago

Does the Job! Constant contact is great, and awesome for small businesses! Pros What I like most about Constant Contact is that it is very easy to use, set up campaigns, and see the results. Cons What I like least about Constant Contact is that it doesn't have its own CRM, but it does have integrations! 

Steph S.'s profile image
Steph S. 
3 years ago

Easy to Use Email Marketing Software Overall, I enjoy using Constant Contact and find it much better than the competing softwares. Pros Constant Contact is an easy to use software that's laid out in a logical format, allowing users to easily create, personalize and edit newsletters and other email campaigns. With many templates to choose from, it's easy to create the perfect campaign and also create your own from scratch. Contact and list management are quite simple, and detailed reports and other analysis are readily avail... read more

Dan S.'s profile image
3 years ago

Makes Patient Newletters Simple Customer service has been very responsive, but I haven't really had alot of need to contact them, at least not constantly. Pros It's easy to upload patient lists since they change so frequently. Using templates makes it more likely that you will keep up to date with mailings Cons It would be nice to have the ability to store more graphics in the basic subscription and a better way of organizing templates. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.