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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Michelle O.'s profile image
Michelle O. 
3 years ago

Ease of use for Small Shop The team was great in getting us set up as non-profit with reduced pricing. Using their analytic tools for our website and social media has been an added benefit for us. Pros Constant Contact is easy to learn, use and gather reports. The functionality is great and helps eliminate duplicating work. We love the ability to drop in a you tube video, conduct surveys and gather RSVPs. Cons Only frustrating part is being signed out of account, but still being able to make changes. You don't know that your... read more

Kali C.'s profile image
Kali C. 
3 years ago

Top Notch Email Marketing I've used Constant Contact to design and automate newsletters monthly for a couple softball leagues I ran over the last 10 years. I've used it to email prospective customers about promotions in the current position I hold in a bathroom remodeling company. It's always simple, efficient, and inexpensive, really. Pros I have most often used the email marketing Constant Contact offers. There are pre-designed templates, if you'd prefer to use something already built and just plug in your own information... read more

Michael R.'s profile image
Michael R. 
3 years ago

Many Leads to Many Orders! Pros It allows us to stay in touch with our potential customers and existing customers on a regular basis. Sending out bulletins or promos via email blasts have proven to be quite effective. Cons Although Constant Contact is effective, it's also expensive. It was difficult getting approvals to add this to our marketing strategy. Now that we utilize Constant Contact, the positive sales results have helped justify us in keeping it. 

Carol G.'s profile image
Carol G. 
3 years ago

Constant Contact is a program you are either going to love or hate. Instead of connecting with our clients, it was like shouting at them instead of interacting. Facebook was a lot better for us. Pros Constant Contact does work but after using it and testing out results for interacting and disseminating information with to and with our customers, we simply went with Facebook. Everyone is using Facebook anyway, and our sales tend to be emotional and instant so if they have a question we can have the answers and people ready to... read more

Joe G.'s profile image
3 years ago

One of the First Constant Contact is a good system for small businesses. The price is reasonable and functionality allows you to get up and running quickly. Pros The software is simple to use and comes with templates and easy upload capabilities for lists etc. There are good analytic tools as well to test efficacy. Cons There are more competitors now that ever that have more functionality than Constant Contact provides. It is a good basic system. 

GERALD G.'s profile image
GERALD G. 
3 years ago

Constant Contact It is a great product, with great customer support. I liked the way that they walked me through everything when i first started using it, Pros Ease of use - intuitive - i have been using it for a long time and no need to switch Cons I like everything about it and it suits my needs perfectly! 

Jenna S.'s profile image
Jenna S. 
3 years ago

Reach all of your clients Pros This is an easy way to keep track of promotional emails and events we are hosting. Participants receive the link and can sign up right there Cons Click throughs and seeing all of the data can be challenging to find as it isn’t clearly marked.  

Stacy D.'s profile image
Stacy D. 
3 years ago

User friendly overall, constant contact makes communication easier Pros this software is great for sending out email blasts to a large audience. it is very easy to use and edit Cons so, far, there is nothing that i do not like about constant contact. it has been a great tool so far 

Janet B.'s profile image
Janet B. 
3 years ago

Constant Contack Great product! Love the ease of builing an email or newsletter. Pros Ease of use with donor software. I love that this software allows me to keep contacts in categories and choose who I want to send information to. Also, the report is very eye opening. Those who do not want to receive emails for marketing, etc. are removed from the list. Opted out. This way we don't "bother" them. Cons Monthly charge. I would rather see a "usage" billing instead of monthly. We use this often enough but there have been so... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.