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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Allison S.'s profile image
Allison S. 
3 years ago

affordable and easy Overall great experience - we will continue to use them well into the future. I love the tutorials about better tag lines and how to create engaging posts Pros I love the customizable options and ease of blasting out to thousands. We are able to maintain multiple mailing lists and quickly and easily approve drafts Cons I wish there were some interactive graphics or music options to include with the blasts we send out. 

Zev Z.'s profile image
3 years ago

It worked well but not without hiccups It has worked for what we had needed as our company was growing. As time passed however we needed more comprehensive tools to better track and grade our user base. Pros The product was easy to setup, easy to deploy and pretty straightforward reporting wise. However it lacks some helpful features. Cons I wish it had the kind of tracking and reporting as say SendGrid or similar. The pricing on this is however good and this will work for smaller to mid-size businesses.  

Alysha K.'s profile image
Alysha K. 
3 years ago

The BEST CRM LOVE! Super easy, you can create templates, new documents, set up birthday reminders, drip camping, auto emails. There is so much you can do with Constant Contact. Pros I love everything about constant contact! The easy, the templates, the creativity one can apply. The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too. Cons A lot of features. There is so much to know and learn ... read more

Derek D.'s profile image
Derek D. 
3 years ago

A Valuable Marketing Partner Pros The reporting/analytics and segmentation feature have both become imperative for our team in identifying communication preferences of our subscribers/members. Cons I wish there was a more robust email template library, particularly mobile friendly options. Also, the pricing structure is based on how many email addresses you keep in your contact list so it can become an expensive option for organizations with large memberships.  

Annie S.'s profile image
Annie S. 
3 years ago

Newsletters mad easy ConstantContact has been incredibly easy and useful for us. Especially with policies within our store/state changing on a regular basis. It take less than 10 min. to send out a mass email when shopping guidelines change. which can be almost daily these days. Pros I like how easy it is to create newsletter template and just continue editing it every month. The linking to social media really makes marketing easy as well. Cons I wish they had more options for templates or editing to really customize layout ... read more

Heidi G.'s profile image
Heidi G. 
3 years ago

Attractive designs for emails Working with a yoga teacher we found this to be a useful tool when advertising new classes to students. Pros I really like the option to add photos to email blasts. I have found that clients are more likely to read an email that is broken up with photos. Cons There is a lot to learn! If I had not taken a class on the features then I feel I would have not been able to use constant contact to its fullest.  

Verified Reviewer's profile image
Verified Reviewer 
3 years ago

Great for Marketing Overall, we're very happy with Constant Contact. It makes it very easy to send client newsletters and manage out marketing efforts. Pros We love to use Constant Contact to send out our quarterly newsletter as well as other updates for our contacts. It's extremely easy to do that and to manage our contacts. The customer service is also great. Cons It is difficult to learn some of the new features that would lead to further automation. We feel like we are not getting everything out of the system simply bec... read more

mike M.'s profile image
mike M. 
3 years ago

Constant Contact Review This has really been a great tool for customer retention and even lead generation for future services. It has a great tracking tool so you have real understanding of how your newsletters, etc.. are received as far as how many are opened, read and link clicks. Pros There are many things I like about Constant Contact, but I guess what I like best is the ease and simplicity to create newsletters and email blasts. Cons At first adding contacts was a bit confusing but after taking a little time to underst... read more

Jennifer R.'s profile image
Jennifer R. 
3 years ago

CC is easy to use for beginners I have used Constant Contact for two clients for years. Creating an email (from a template I created and saved) to sending an email takes minutes. Other than it lacks certain bells and whistles, I've had no issues using the program weekly. Pros CC makes it easy for new users to set up contact and create their first email. Pre-designed templates are a great benefit. Pick a template, change the images, add text, add contacts, click send! Uploading contacts is as easy as importing a spreadsheet.... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.