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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Kelly S.'s profile image
Kelly S. 
3 years ago

Constant Contact - excellent softward to reach your customers on a regular basis! Very positive overall experience wiht Constant Contact. Pros What i like most about this software is the ability to schedule emails, Instagram, and Facebook posts to my customers. Cons I really haven't found any negatives about this software. It does what I need it to do and helps me organize my advertising plans for my customers. 

Allison C.'s profile image
Allison C. 
3 years ago

Simple to learn and use Overall, this has become a staple in our office. It is easy for everyone to use and provides ways to connect to social media and provide reports instantly. Pros Constant contact has proven to be an effective tool to stay in contact with our congregation. We can use templates or build from scratch. Drag and drop features make edits a breeze and the graphics look nice. There is also plenty of storage in the basic plans so that we can store stock photos with ease. Cons My least favorite is that not all ... read more

Erin E.'s profile image
Erin E. 
3 years ago

Constant Contact Partners is Awesome We manage Constant Contact accounts for 70 Real Agents and the Partners console is critical for account management and our sanity. We use it differently than most users, we rarely use templates. We have an intranet process that automates the coding of each email. This allows us to easily customize the emails for each agent and the properties they want to showcase. So use just dump the code into constant contact select the lists and off the emails go. It really is the only way we could eff... read more

Verified Reviewer's profile image
Verified Reviewer 
3 years ago

Good alternative for email marketing We are able to send out weekly newsletters to our clients as well as segment audiences easily. Constant contact was able to give us a custom invoice that we requested. Pros Constant Contact is easy to use and intuitive. It's simple to set up new contacts and campaigns, and can do so quickly. Cons The interface looks a bit dated, and there's not ability to incorporate video or gifs. The site freezes at times when creating a campaign.  

Charles G.'s profile image
Charles G. 
3 years ago

More than an email service. Constant Contact is how we keep our customers informed about machine improvements, new models and upcoming events. It is easy to make good looking mailouts quickly Pros Constant Contact has a lot of good email templates to choose from with a large verity of categories. Cons The user interface for Constant Contact is not very intuitive and the reporting features is not customizability. 

Tito P.'s profile image
Tito P. 
3 years ago

Great Way to Connect with Patrons We use this product about once a month to connect with our patrons, and staff. It works well and provides us an easy way to track distribution, and provides some analytics that allow us to modify future communications if needed. Pros Very little tech knowledge is needed to use this application. Our communications department uses it to connect with parents, and they have very few issues putting their emails together. Cons The cost is really our only issue. We do not use all the features avail... read more

dawn P.'s profile image
dawn P. 
3 years ago

Great product they have awesome customer service Pros Love the ease of use of this product. Gets emails out to my customers and possible new customers. love that i know what are good emails and bad emails so i can update my logs. Great Product! Cons haven't had any problems at this time. i love the software 

Verified Reviewer's profile image
Verified Reviewer 
3 years ago

Switching back Pros I switched away from Constant Contact a handful of years ago due to its pricing but am now switching back. Their service is reliable and easy to use, allowing me more time to focus on other things. Cons Felt expensive to me at the time, so I looked elsewhere. 

Verified Reviewer's profile image
Verified Reviewer 
3 years ago

Review Overall great, has helped my business a lot and I appreciate it Pros Awesome to sell products Easy to set up and others to read about Marketing with this is really easy too, which helped me get a lot of customers Cons Some features I have seen in other apps would be awesome if it was in this Sometimes it lags, connectivity issues Maybe more features when selling would be nice  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.