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Constant Contact

4.0

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Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.03,835 reviews
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Lisa S.'s profile image
Lisa S. 
4 years ago

A great way to get information out there! Constant Contact is a great tool to have after tradeshows! Pros Being able to see who opens your emails is a great thing! I also love that Constant Contact allows us to resend an email if it was not opened in so many days. Cons I cannot think of anything that I do not like about this software. It is a great tool for marketing and follow ups. 

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

The Easiest AutoEmail Software Pros Constant Contact is really easy to use and I used it for years, but I needed to switch to another software because I needed to do more complex things with my emails. Cons Constant Contact is pretty pricey, but so are other similar software options like Active Campaign.  

Ashlyn K.'s profile image
Ashlyn K. 
4 years ago

Constant Contact Constant Contact is a reliable and easy-to-use software for mass marketing and email campaigns. Between the contact management, custom design builder, scheduling system, and analytics, I have very minimal cons! Pros Constant Contact has very user-friendly design modules that can accommodate any type of communication you need to send. They also have segmented contact lists, and in-depth analytics with built-in comparison to industry standards. Cons There is an option to share your email marketing on social ... read more

Michael F.'s profile image
Michael F. 
4 years ago

Goodbye, Constant Contact It was a good starter software, but the connotations of the name alone should make you consider very carefully if this is the message you really want to be sent to your list. Who wants to be Constantly Contacted??? Pros The price at the time was good. It was our first software for emails, so this had a lot of wow factors for us. Cons The look in general was plastic and not dynamic. Its pricing started to exceed the benefits and emails were often flagged as spam which raised havoc in getting our mes... read more

Adam B.'s profile image
Adam B. 
4 years ago

Get up and running easily Overall, I like their niche. They are not trying to be something they are not and they have made huge improvements over the years to the GUI Interface. Pros The ease of making a custom email was exactly what we were looking for. We send out a Holiday greeting each year (we buy 2 months worth of CC every year). Once we have made a solid contacts.csv file the rest is really drag and drop. Also, a CC representative threw in a sample email that looks like our website...it was pretty neat, but not Holida... read more

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Constant Contact is Expensive and Missing an Obvious Feature Constant contact is not the easiest email marketing software to use if you're new to email marketing. It's also one of the more expensive options out there. It does a good job with what it does but it could be more intuitive to use. Pros It has a lot of capabilities and helps you manage your marketing communication fairly well. There are a ton of uses for everything it can do so you shouldn't need to look outside this app to handle your marketing, but unfortunately... read more

Jennifer B.'s profile image
Jennifer B. 
4 years ago

Constant Contact Was Just OK I stopped using because I felt it was cost prohibitive. Pros The software did exactly what it was supposed to do, it just didn't bring anything special to the table for the price. Cons It was not user intuitive and the cost seemed high comparatively for the functionality. 

Stephanie K.'s profile image
Stephanie K. 
4 years ago

Great once you know the workarounds It’s extremely functional, you know the people you want to receive communication are the ones getting. As far as visuals, there is a bit left to be desired but it’s possible to work around the font constraints etc. Pros It was very easy to segment and target your audiences, which I didn’t fully appreciate until using different software that wasn’t. Cons I had to devise some pretty weird workarounds to get the emails to the place I wanted aesthetically.  

Holly R.'s profile image
Holly R. 
4 years ago

Price is a deterrent Great customer service. Good product. Price too high. Pros Easy to learn and use. It was the first newsletter/email application I used. The newsletters were easy to design and I could save my designs for future use. Cons The monthly price eventually took me out of the Constant Contact game and their prices were not competitive. In order to cancel, I had to call them as this feature was not offered online. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4 star rating with 3,835 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.