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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Kristine F.'s profile image
Kristine F. 
3 years ago

Shows result Pros This software is easy to use. I love how it gives you templates. Cons I am a designer so I find it easy to use but other people without design background says otherwise.  

Soojin P.'s profile image
Soojin P. 
3 years ago

You can access everything you need to manage your digital marketing in one place. Very useful software for organizing and automating your customer database and sales process. Pros Constant Contact enabled us to influence our customers and win them over. This product is a great tool to help businesses achieve their goals and grow by increasing their online presence. Constant Contact's marketing platform is very robust and includes everything an inbound marketer needs, and I love its ability to meet all my needs on one platfor... read more

Steve J.'s profile image
Steve J. 
3 years ago

Great for targeted campaigns We use CC to maintain ties with our customers (especially during pandemic) and are finally figuring out the balance between being present and being a pest. Pros The functionality of the email campaigns are great and we feel like we're just scratching the surface when it comes to their capability. We are able to use the data to better target our future campaigns and see what works and what isn't as effective. The tips that CC offers are very helpful and when a rep calls with some new tricks, we're... read more

Jesus G.'s profile image
Jesus G. 
3 years ago

We love it Its been great so far. We haven't had any issues. I don't think we actually use the full potential of the program. Pros Its been really simple to use so far. Its emailed our flyers and newsletter to our members. But I like the backend of it. It give me great stats to use on reports. I like to see how many people are actually looking at it and for how long. Cons Not much. Its been fine so far. We are still not sure if we will be using it much longer. Our new registration system has a similar product built in.  

Verified Reviewer's profile image
Verified Reviewer 
3 years ago

The Best for SB Owners I've been working in email marketing for 15 years and this is the best tool I've come across for small businesses. It's incredibly intuitive, easy to create quality content, has good reporting tools and customer service. Pros Constant contact is incredibly user friendly and offers a lot of features and functionalitites that competitors don't. I've found it to be one of the easier platforms to create email campaigns on, and the reporting and analytics are more advanced. Also customer support is great. ... read more

KEIVAN K.'s profile image
KEIVAN K. 
3 years ago

Easy to use Bulk mail service easy and fool proof product. no technical knowledge needed for end user Pros - easy to use - user friendly - many and many templates - nice report and folow up features for mail campains Cons - can be pricy - not as advance as MailChimp or sendgrid - high rate on filtering on spam catchers  

John W.'s profile image
John W. 
3 years ago

A Fundamental Software for Announcements Overall, I'd say we are happy with Constant Contact. It has made our cold client communications much more professional and efficient. Pros The most impactful feature of Constant Contact for our company is its professionalization of our communications. eBlasts conducted through Constant Contact ensure all people receiving them see a polished and consistent product. We have done well generating leads and increase quality of communications with Constant Contact. Cons The automated cont... read more

Cynthia C.'s profile image
Cynthia C. 
3 years ago

Reliable, Easy, Effective Overall, my experience has been solid, as has my colleagues -- we're still using it! Pros Constant Contact is a mainstay for our business marketing. The program is easy to use and implement and always delivers good results. Cons Sometimes it's confusing on the backend, trying to get reports on unsubscribed contacts and you can't really resubscribe a person once they've been unsubscribed -- at least that's been my experience.  

stephen B.'s profile image
stephen B. 
3 years ago

Marekting made easy Constant Contact customer service is the best I have experienced. US-based reps, who know their product. Pros their reporting, contact management, and saving of data allow for easy use of the product. I run many campaigns and they are easy to manage Cons They market themself properly and I really can not say anything negative about them. Their pricing tiers can be a little more generous. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.