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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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David S.'s profile image
David S. 
3 years ago

Lots of unnecessary work to get reasonable results Nice emails that go out on schedule, with ability to see who is responding to what. Its usefulness is severely limited by its awkward and painful interfaces. Company responsiveness seems non-existent. Pros Link tracking, see immediate responses easily, some updates to email editor that have helped, look and feel of emails is good, importing and exporting contacts is fairly pain free. Cons $3 

Giridhar S.'s profile image
Giridhar S. 
3 years ago

Best Email Marketing Software Pros The most i like about this software is We can create and schedule multiple email campaigns all at a time we can also add custom designed templates we can check the stats like number of click, opens of our mail which me sent and can look over the complete progress. Cons The least that i like least about this software is nothing as I'd happy if I get this software for free.just kidding I'm totally satisfied and so happy with this software 

Joseph P.'s profile image
Joseph P. 
3 years ago

Constant Contact Connects Us Constant Contact makes it easy to connect with our base on a weekly basis. We send out a weekly newsletter, that is getting more and more noticed and our list is growing. It allows us to segment our list as we see fit, and if we have a question, there is alway a real person we can talk to. Pros The platform itself is really easy to use, but the thing I like most is the customer service. Sometimes you just need to be able to talk to an actual person, and with Constant Contact, you can do that. Co... read more

David F.'s profile image
David F. 
3 years ago

A million dollars worth of talent and a crazy affordable price. They have been great to work with. The whole team (at least the ones I worked with) are really in to their work. You can hear a smile over the phone. Pros Employees seem really passionate about what they do. Everyone (at least it seems) is US based and really makes it easy to communicate. Works is done quickly and in a timely manner. Two thumbs up! Cons The only complaint (and it really isn't a complaint) is that they don't have a local feel to them. We are in a... read more

Cathy D.'s profile image
Cathy D. 
3 years ago

Well designed email platform I like the look of our email campaigns, the ease of use and the result tracking. Pros I like the ease of use and overall design style we can create with Constant Contact. It's easy to track results from our campaigns to see what is working and what needs work. Cons With cost being based on number of contacts, we are constantly watching to keep our list updated so that we don't hit the next bracket up by only a few people. We've also had some issues integrating with our CRM and needing to use an i... read more

Avery M.'s profile image
Avery M. 
3 years ago

Constant Contact - Great tool for keeping up with your lead database I've used this for managing my leads with my Non Profit Organization, and it kept all of my content in a organized manner. From my emails list to my templates for newsletters, Constant Contact made it easy to send out emails to my supporters. Pros The organization of each page is what drew me in the most. It's simple, yet has a great overlay. I used this almost every single week with my job in FCA, and supporters LOVED the emails I sent them. The overlay g... read more

Joshua C.'s profile image
Joshua C. 
3 years ago

Great communication newsletter tool Pros Constant Contact lets me send out regular newsletter and address to each of my reader specifically with their individual names. I can simply apply pictures, video links, texts and customize the interface freely. I get to read how many percentage of people who have clicked my newsletter. Cons The template design can have more variety of choices.  

Anthony T.'s profile image
Anthony T. 
3 years ago

Review of Constant Contact I would recommend this one as it is cost efficient to deliver quick messages and promotions. Pros It is a cost effective manner to deploy mass email campaigns. Quite straightforward to set them up and monitor key metrics. Cons I would say it is the limited ability to design better emails but I understand that as the coding is already set. 

Corey D.'s profile image
Corey D. 
3 years ago

Great reporting system Overall, I think ConstantContact is a quality product that once I get use to the formatting will benefit our company. Pros Once I designed and sent out my email campaign I like all the features that I could use to tract the performance. It was nice to see how many people opened, read,and clicked on the links. Cons I had a hard time uploading my email list. It took quite awhile to reformat my list so the program could read it. 

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How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.