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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Miranda M.'s profile image
Miranda M. 
3 years ago

Easy to use! It has been simple to learn, not daunting, which made it easy to upgrade our communications and modernize our processes. Pros Constant Contact is simple to use and as we have many volunteers helping our NON-Profit throughout the year, it allows us to do a quick training and get the assistance we need. You do not have to have a computer degree to create great campaigns. Cons As a non-profit the expense is always most important to us. Keeping up with modern technologies is difficult for an organization like ours ... read more

Hildy R.'s profile image
Hildy R. 
3 years ago

Constant Contact meets all our needs Overall, it is very positive and does the job for what we need to communicate. Pros It is user friendly with a few exceptions. It integrates with Donor Perfect to keep track of correspondence with our donors. It allows for mass communication and the statistics are very helpful. Cons You cannot delete contacts who have never opened the emails. We have many people that I would like to delete because they have never looked at an email in 5 years. 

Dean D.'s profile image
Dean D. 
3 years ago

Constant Contact 2020 My overall experience with constant contact is pretty good. I found it to be one of the most user friendly Pros I enjoy the ease of the drag and drop features available with constant contact. It is one of the easiest to use in email marketing segment Cons I still haven’t found an email marketing service that is so easy that a baby can do it. Building emails should be a simple process 

Patrick B.'s profile image
Patrick B. 
3 years ago

Constant Contact is great! Overall, Constant Contact is a great system for email marketing. Pros I love Constant Contact because it is an easy-to-use software where I can keep track of all of my contacts. Cons The one big issue with Constant Contact is that you have to upgrade subscriptions to use some of the features. 

Christine B.'s profile image
Christine B. 
3 years ago

A great communication tool! I used for sales soliciting; would send promotional fliers out. Pros Constant Contact was the perfect software to email a large mailing list out at once. Very user friendly! Cons I am not sure there was anything I liked least about this software program. It performed up to my expectations and very user friendly! 

Verified Reviewer's profile image
Verified Reviewer 
3 years ago

Great email marketing software Great email marketing software with many tools for success. Pros Easy to use, synced with internal database easily, and gave us great analysis and reporting on our emails. Cons Overtime we were looking to do more with testing different versions of emails. For example, a software that could send an email with two different subject lines or body content and then see if one was performing better than another before sending out another wave of the same email. This software was still really great - ... read more

Savananh C.'s profile image
Savananh C. 
3 years ago

Gets the Job Done; Better Software Out There Constant Contact did what was expected but as our email database and marketing needs grew we needed better marketing integration. Pros I onboarded with this program (my first email marketing software to use) and I was able to learn features very quickly. It is decently user-friendly, especially to those new to email marketing. They have some neat features but overall the platform is pretty basic. Cons The software has basic features. This can be useful/hurtful for some people/com... read more

Verified Reviewer's profile image
Verified Reviewer 
3 years ago

The sales are in The List I have. stayed with it for eight years. If it wasn't working for me, I would have moved on a long while ago. Pros I moved my small list to Constant Contact in 2012, after struggling with BCC emails and the need to manage traffic to avoid being accused of sending spam. It was a relief and a liberation. My skills and understanding of the process were negligible, and an agent was kind and respectful, and helped me to import my addresses. Since I get to put my effort into growing the list instead of... read more

Safeer M.'s profile image
Safeer M. 
3 years ago

Functional Email-Marketing Tool You can quickly create your email marketing content and track how many of the target audience read the mail. Coupled with scheduling features, this tool is a must have for organizations with large number of members in the mailing list. Pros - Large number of templates are available - Prompt and good customer support - Easily create professional contents such as newsletters - Easy to manage large no of mailing lists - Discounts for non-profit organizations Cons - To nitpick, the product is desi... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.