Constant Contact's cover image
Claimed

This profile has been claimed by the business owner or representative.

Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
Select a rating
Brynna H.'s profile image
Brynna H. 
3 years ago

Constant contact simplicity Weekly contact with large customer base Pros Very friendly user interface, nice visual layouts available Cons Limited font choices and customizations  

Thomas C.'s profile image
Thomas C. 
3 years ago

Helpful Marketing Automation Tool I used Constant Contact at a previous position. We were using several platforms including: this, MailChimp, and Infusionsoft. It's a fine platform. Now that they've added more features to flesh it out as a CRM, I'm considering moving back. Pros Constant Contact is a great email marketing tool. I know that since I've stopped using it, they've added a ton of features to make it a more fully featured CRM which is really appealing and has me considering making a return to using it as my main sof... read more

Charles K.'s profile image
Charles K. 
3 years ago

I have been very pleased so far Overall experience has been great. I know there are plenty of competitors in this space, but I havent felt the need to shop around because this platform provides exactly what I need for my small business and the price is just right. Pros Constant Contact was able to provide exactly what I was looking for: An inexpensive, yet powerful and easy to use platform to engage with visitors and customers to my photography business. As someone without any real experience in digital marketing or web desi... read more

Vincenzo F.'s profile image
Vincenzo F. 
3 years ago

Constant Contact I thought it is a useful software however I think there are better contact services out there for the price. Pros Constant Contact is a good software that allows you to keep tabs on your contacts pretty easily. It does have a good dashboard too. Cons I think this software is geared toward smaller businesses as it only allows up to 500 contacts and doesn't have an events calendar. 

Teresa W.'s profile image
Teresa W. 
3 years ago

Great Way to Mass Communicate I greatly enjoy using Constant Contact and think it was and is a very positive experience. Pros I like the way you can compartmentalize a document or leave it as a one-piece document. The editing tools are user friendly and you can put out a sharp-looking, digital document. Cons Sometimes, the spacing of the document is different when it is actually sent than what you saw in the last saved copy. 

David P.'s profile image
David P. 
3 years ago

Constant contact is easy to use It was great. I could send out newsletters to current clients who were looking for a new home or people I have done business with I the last to get referrals. I could also split up which emails I send to who and when. Pros I liked how easy it was to use and send out email newsletters to my subscribers. They have great integrations with what I needed as wr. Cons The price. There are cheaper platforms out there such as mail chimp. The difference is constant contact is quality and I knew a lot o... read more

Chuck P.'s profile image
Chuck P. 
3 years ago

Constant Contact makes emial blasts easy to do and manage Our experience has been great. Any issues we rarely encounter their customer service team quickly helped us solve. Our results have been fantastic with average open rates in the low 30% area. Unsubscribes are automatically deleted and we're notified if we inadvertently try to email them. The templates are easy to use and varied. For the money this is a great product! Pros Our organization has no internal means to do proper email blasts, let alone list management and u... read more

Shane M.'s profile image
Shane M. 
3 years ago

Email campaign software Overall, the sofwtware is easy to use and implement and has been great with customer list segmentation. Pros Where Constant Contact shines above other offerings like MailChimp is there email subscription base. It will not automatically suspend your account due to a certain number of bounces. It also does a great job of automatically scrubbing your email lists of unsubscribe customers. Cons Their pricing tiers tends to get a little high with the amount of users, which makes performing larger customer... read more

David Y.'s profile image
David Y. 
3 years ago

Constant Contact - So far so good Overall, my experience since moving to Constant Contact has been great. It's easy to upload contact lists, create segmented lists, send and schedule campaigns, and build slick emails and newsletters. Customer service is clearly a priority at Constant Contact. Pros I switched from Mail Chimp to Constant Contact. The main reasons were because the building tools in Constant Contact are far superior to those in Mail Chimp. It's very easy to build a professional-looking newsletter. It's simple t... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.