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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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jEFF G.'s profile image
jEFF G. 
3 years ago

Reach your clients easily Other than the price increases over the years, we have had a good experience with Constant Contact. There may be cheaper services out there to help you reach a large amount of clientele in one email blast, but if price doesn't bother you, than this will do fine. Pros I have been using this software for years to reach our client base via email, and it does a great job of keeping all of my contacts grouped into separate locations and categories. It's easy to create emails either from scratch or with p... read more

Rebecca C.'s profile image
Rebecca C. 
3 years ago

Great for Communication This has made our way of communicating so easy and efficient. Pros We use this to contact our customers - it allows us to create fun and interesting emails that can easily be sent out to all our contacts. Cons There is nothing that we do not love about this. It is easy to use, easy to customize, and makes sending communication a breeze. 

Aaron G.'s profile image
Aaron G. 
3 years ago

A simple to use email management software Overall, I think Constant Contact is a decent software for any company looking to manage a list of emails and send out great looking html emails. Pros Setting up a campaign is very quick and simple. I also really like that the software has built in functionality to send out surveys and event invites. Cons My biggest con with Constant Contact is the usability of the text editor when working within the campaign. It's clunky and the source code editor glitches a lot.  

Paalsh A.'s profile image
Paalsh A. 
4 years ago

Perfect Email Marketing Tool For Online Marketers Pros I am using the Constant Contact tool on my content writing website over a few months. The interface of this tool is very excellent, clean, and easy to use. It is helping me to send emails to my customers within just a few clicks—it is fully automated. Cons There no major negative things, but I think the design of the custom email template should increase. It would be immensely better if the team of this software includes more pre-designed email templates. 

Judith T.'s profile image
Judith T. 
4 years ago

Great Email Marketing Tool This is pretty good for what you might need and only if you need specific functions that it doesn't have would you bother to look for a different one. Pros This is a great platform for Email marketing made especially for people who are or aren't email marketers. Anyone can use this to send bulk messages. Cons This isn't my favorite email marketing platform even though it is very good, I have a preference for a different platform. 

Brandon W.'s profile image
Brandon W. 
4 years ago

Best Way To Reach Out To Our Clinets! Pros Setting up campaigns is very user friendly and customizable! The analytics is a great way to see how well we are doing with what information we decide to send to our clients! Cons Not much complaints at all. Only thing I could say is maybe a little more education on how to properly format our subject/email content to ensure emails don't go to spam. With that said, speaking with customer service helped us resolve any issues we encountered at first!  

Kayla O.'s profile image
Kayla O. 
4 years ago

Outdated email design interface We were able to email our two lists of contacts. The functionality was there, but using it was always a pain. Pros I liked that it enabled me to send multiple emails at once to a large mailing list. I did appreciate how the software doesn't require a lot of checkboxes stating you have consent to use the list, and just trusts you. I once had to call their customer service (at the time, this was a premium service we paid extra for), and I found them very responsive. Cons I disliked how easy it w... read more

Janeen K.'s profile image
Janeen K. 
4 years ago

Works well for communication to a wide group of people. Overall works very well, once you get used to the program. Pros It works well when communicating to a wide group of people. Presents nicely and professionally. Easy to set up a template to use repeatedly. Cons Has some "quirks" with formatting documents from Word to the program. Also is not very easy to delete old items from images, etc. 

Rebekah H.'s profile image
Rebekah H. 
4 years ago

Good System for Mass Mailings Overall experience with Constant Contact was a good one. The reach all depends on the user and their lists of contacts, if the list is small, this might not be the software for you. It is easy to use, and it allows for design files to be dropped in so you can create in a design program to give a sharper look. Pros It is a really easy way to send out mass mailings and look at stats. There are different lists of customers you can have saved on the system or you can send to all. It takes a lot of ... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.