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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.53,191 reviews
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David K.'s profile image
David K. 
4 years ago

Constant Contact for Consistent Outreach Limited in scope, but when used was a reliable outreach for getting the word out about activities and more within the organization. Pros I like the idea of being able to continually stay in touch and market our resources to our current consumer audience, as well as expand our outreach to potential new clients as well. Cons There isn't much to report in the way of negatives here. I think that the resource is a good one, but there are other platforms that are equal to or have surpassed ... read more

Jenny B.'s profile image
Jenny B. 
4 years ago

Great Way to Stay In Touch With Our Clients! We use this to keep in touch with our clients about our hours and days off, as well as news at our company. Pros Constant Contact is so easy to use. There are templates for every holiday, event or happening that we need. There are also blank ones that we use as well. Customizing the templates is easy and they look great! Cons I think the product is great for those of us who don't know how to code and just want something easy that will look good. It's not real fancy, but that's not... read more

Beth L.'s profile image
Beth L. 
4 years ago

Email Marketing and Integration Very easy to setup and deploy e-newsletters, and integrates very well with my customer's shopify store. It is set to automatically send abandoned shopping cart emails, and creates segmented lists based on shopping behaviour, which can be very useful. And love love love the reporting info, it's so in-depth! Other companies out there do not offer the depth of analytic info about their readers, it's very helpful for planning. Pros I love that it's so easy to use and integrates with websites, e-co... read more

Cheryle B.'s profile image
Cheryle B. 
4 years ago

Review for Constant Contact Constant Contact has been a wonderful marketing tool and I have seen results. I love the ability to see who has opened my emails in real time, as I can immediately reach out to them while the contact is "hot". Pros Very user friendly, but the most important feature is their customer service. I always get a real person right away when I have a question or need support. Helpful templates were there when I first got started, and they continue to be available. Their email functionality allows me to tr... read more

Marina P.'s profile image
Marina P. 
4 years ago

Good for very big lists I used to use our CRM marketing tool and that was the worst and wasn't even mobile friendly. So, I am totally okay with exporting lists from there and uploading it into Constant Contact. Pros We have tens of thousands of contacts in our data base from sales to service people. Other places get very expensive, but this was worth the cost. Emails look nice on both desktop and mobile. I like how it helps size images into boxes and such. Cons Seems like there is less customizing then some other email creat... read more

Meghan D.'s profile image
Meghan D. 
4 years ago

Constant contact Pros I like that you can see who read and opened the email. It also shows who unsubscribes. Cons The templates are poorly made and do not stand out. There are not many good features such as icons, figures, pictures and fonts. They do not provide stock templates for emails that stand out and it takes so long to make a unique one.  

Brittany W.'s profile image
Brittany W. 
4 years ago

Drip marketing It's a necessary evil, we need it but boy it can be a total time suck. Pros I like that I am able to segment groups, fields, and click-thru fields to separate engagement on emails sent out to my network. Makes sharing details, updates, and sales forms quickly and efficient tracking of efforts. Cons The templates are super outdated or not industry-specific and uploading csv files can be hit or miss when presort fields come up which makes the actual email quite consuming. Once details are loaded its a breeze.... read more

Jaime L.'s profile image
Jaime L. 
4 years ago

Awesome Email Marketing Tool! Overall, I loved Constant Contact. It made the job a little easier. Parents loved the beautiful newsletters. Pros I used this product for years at a previous job. It was awesome for creating newsletters. The templates were amazing! Cons I guess my only complaint was the restriction on the number of emails you could send. It has been a few years so this may have changed.  

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

It does what it is supposed to do Overall it does what it is supposed to do. It allows you to create events and charge for them as well as send emails out to your attendees or members. Pros It is easy to copy an email campaign and create a new one. It has a nice scheduling feature so you can setup several emails in advance and have them magically show up. Cons If you need to add new contacts to send an email to, you can't do it from the new email you have to create the contact list first. Also the wya to email people who reg... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 3,191 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.