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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer 
4 years ago

Easy to Use Email Marketing Constant Contact is easy to learn and is a valuable tool. Pros I volunteer at a non profit organization in my free time and I help with their email newsletters. Prior to using Constant Contact, I have had no experience in using email marketing software. Constant Contact was easy to learn and their user interface was very straightforward. I like how I can schedule emails to be sent in the future so I do not have to go into the office when they need to be sent. Cons The only con that I have is that ... read more

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Would highly recommend Pros Constant Contact is an excellent tool in regards to its ability to send out emails to groups of people. The contact and lists feature is a great asset. Also, the templates are great and allow for modification. Cons Constant Contact has a feature to see what the email will look like on mobile. I have found this tool to be inaccurate. To get around this, I send a test to myself and open it on my personal phone. 80% of the time it is not the same as the predicted mobile view created by constant cont... read more

Ruth A.'s profile image
Ruth A. 
4 years ago

great help for our non-profit to keep in touch with partners We have really enjoyed using Constant Contact in our organization as a tool to communicate with our donors and the people who help us to the outreach that we do. Pros It's such a great help to have an email software that keeps track of people who want to stay connected with our organization. We are able to see who opens our emails and keep a fine-tuned database of all their contact information. Constant Contact seems to be the easiest way communicate the most impo... read more

Claire S.'s profile image
Claire S. 
4 years ago

Easy and Reliable My clients are so appreciative to know that they are on my Constant Contact list. They trust the name, and they appreciate the sleek, professional, informative emails. Pros I'm very grateful for the user-friendly interface that makes it easy to build and edit an email campaign that looks professional. I trust that the emails are getting to my clients quickly and securely. Cons I wish the software would allow me to build an email and then send the one-time message to a specific set of individuals (as oppose... read more

Nick R.'s profile image
Nick R. 
4 years ago

Ok software This software is decent. They should have a better way of screening contacts. Pros Does a good job at email marketing. Allows you to see your results of the marketing campaigns and track clicks. Cons They are very strict with your list management. They make it difficult to import many contacts unless you are new to the company.  

Alberto O.'s profile image
Alberto O. 
4 years ago

It took a while to get on board, but I am now a fan. A few years ago, I did not want to keep CC for my organization. Now, thanks to our monthly newsletters and communiques that we produce, I wonder what we would do without it. Pros The expansive template library makes it easier to get jump-started in making a mass mailer. It did not matter that I was not graphically innovative or that I was not sure what my mass mail would look like because browsing through the library gave me immediate ideas that helped me refine my ideas.... read more

Claudia R.'s profile image
Claudia R. 
4 years ago

Constant Contact easy to use email platform If you don't do a lot of other things other than email Constant Contact is good for the price. Pros Ease of use, photo library, scheduling emails, templates, sharing on social media platforms. Cons Extra charges for events, and other special uses like surveys. 

Joseph H.'s profile image
Joseph H. 
4 years ago

Helpful, but not overcomplicated They're alight. They have good customer service support. Pros It got the email marketing job done. It was helpful in getting big mailings it to our people and communicating with a wide audience. Cons A little clunky. It works most of the time just like it said, but there's times I had to contact customer support to figure things out. 

Amy G.'s profile image
4 years ago

Works great for blast emails! Really great, definitely recommend. Pros It's so easy to design professional looking emails. Now that we have templates setup and our user email addresses are all uploaded, I can send nice blast emails in minutes. Cons Getting everything setup initially was a bit of a task but definitely worth it.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.