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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Elle S.'s profile image
Elle S. 
4 years ago

Constant Contact Review Pros I like the options of dragging elements together so they fit where I want them to go. I find it easier to use than Sharpspring. Cons Sometimes, even after saving, when I click off and come back to an email I am creating the design elements have changed or spacing is off, etc.  

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Great Contact Management Tool We use Constant Contact to manage a database of all of our contacts. We can easily send out any and all updates via email to this entire database with a click of a button. Pros Constant Contact is a great contact management tool. It is packed with tons of features and tools that can help you grow and engage your audience online. Cons Their pricing structure can be a bit on the high side, but when you take into account all the different features and tools that they offer this can be justified. 

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

It's Decent If You're In A Team Already Using It It's not bad, but your experience really depends on your team, their purpose and goals, and the size. If you're working in a nonprofit or an organization, Constant Contact has the features that'll help tailor your e-newsletter blasts and the like. Otherwise, MailChimp is your next best bet, especially if your brand has a more quirky character or you're working in e-commerce. Pros It's one of the industry-standard software people in marketing/communications recommend to you, wh... read more

Heather R.'s profile image
Heather R. 
4 years ago

Useful for many years Over the past 15 years I have worked in three different industries. This is useful in many different ways for countless companies. Pros Applicable in many different industries such as manufacturing, sales, healthcare, and religious institutions. Cons No real cons because it has always worked as I expected it to work. It’s super easy to use. Virtually runs itself.  

Erica D.'s profile image
Erica D. 
4 years ago

Super easy to use Overall we really like Constant Contact. It's great that we can references back to information, emails, and events from YEARS ago that are saved in the system. It's like our own bookkeeper for keeping track of our work all in once place! Pros We have been using Constant Contact at our organization for YEARS. It's super easy and offers all the features we need including sending emails, contact information, creating events and surveys. We use this software for all of our needs for our organization. For payme... read more

Daisy B.'s profile image
Daisy B. 
4 years ago

Constant Contact It is very user friendly. It is fairly easy to navigate the system and build emails. It’s been very helpful in my current position and great that it can be interpreted with social media as well! Pros It’s super easy to create emails! There are plenty of templates to choose from which makes it easier to give the audience more variety. I use the survey function pretty often and that is very efficient in collecting data. I can provide info in an easy, timely and professional manner. Cons The one thing I wish w... read more

Janeen K.'s profile image
Janeen K. 
4 years ago

Works well for getting information out to large groups of people. It is a fairly simple program to use to get out large amounts of information. Pros It works well in getting large amounts of information out to groups of people on a regular basis. It is nice to be able to customer and add our own touches to the e-mails. Cons There are aspects of it that are frustrating. Mainly trying to download pictures, etc. I wish there were more options for customization as well. 

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

A somewhat outdated tool but simple to use and understand We used CC to keep track of customer lists and send emails with ease. Pros Constant Contact makes it easy for those who are just getting started to keep track of their customers and automate contact touch points. Cons The software is pretty outdated when it comes to creating emails. If you are not an expert in creating emails using a WYSIWYG format, this software can be tough and make your emails look unprofessional. 

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Constant Contact Overall I enjoy this software, and it is easy to use. Pros I like having my contacts in categories and the ease of sending emails and marketing materials. Cons customer service isn't always helpfully and the functionality could be better 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.