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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Erica C.'s profile image
Erica C. 
4 years ago

Love this product but some flaws Overall, it's a been a good experience. We like it and will continue to use it Pros I love how it's very easy to use and it's a click and drop function. I helped get more features with our access because the survey feature is very important in our association. We use it after every event and also use them as online applications and forms for things. Cons The customer service - there isn't a direct line to someone who had been helping you and the chat feature isn't the best quality. 

Janelle J.'s profile image
Janelle J. 
4 years ago

The easiest marketing tool to use and a necessary one Pros I love this program having used something similar at previous agency's, this one definitely stands out as much better. It is much quicker to understand the ins and outs, and the user interface is simple and clean. Cons No cons, some complain the price is a little high but I think that's worth it. 

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Good, Basic Program It is nice to have a basic email program that gets the job done. However, unless you have a graphic designer working on the emails, they will be limited, style-wise. Having click stats is invaluable, and is one of the best features. Pros I liked that it was easy to manage contacts and subscriptions, as well as time the email releases. The engagement statistics are excellent. Cons The program was limiting when it came to style, especially fonts. Also, it was tricky to get the framing of text around photos ... read more

Melissa B.'s profile image
Melissa B. 
4 years ago

Email your prospects with Constant Contact With Constant Contact we are able to reach some prospective clients that we had fallen out of touch with who responded through a contact email. This is a great way to reach people in a mass email form. Pros Constant Contact as a program is fairly easy to use and is able to help you craft an email to reach the people that you want to reach whether that is prospective new clients or your current clients. Cons The program is pretty solid itself but we have had a few issues with the qua... read more

Amy O.'s profile image
4 years ago

Stay in Contact with Constant Contact! Overall I like Constant Contact. It's pretty easy to use and is pretty versatile. You can use their templates or create your own, you can schedule your campaigns to go out at opportune times, and you can have as little or as much info as you want tied to your contacts. Pros I like that there are different ways you can reach your contact list, from a survey, to a newsletter, to a quick blast. I like that there are also many different ways to upload contacts from spreadsheets, to manually... read more

Matthew B.'s profile image
Matthew B. 
4 years ago

Great software Great for sending out mass emails to my members and coaches. Pros It’s so earshot to use and get emails designed. Copy and pasting is simple for pictures and content is very professional looking Cons Not compatible with my current processing software. I have to manually input the names and contacts into the system.  

Adam M.'s profile image
Adam M. 
4 years ago

Great emarketing tool for small business The experience was good. It allowed me to see what email campaigns were effective and how to improve those that didn't work. Pros I liked being able to quickly create professional looking email campaigns through the easy to use template wizard. Cons There is a learning curve to the software. But they do offer classes that can give anybody the tools to get started.  

Bethany S.'s profile image
Bethany S. 
4 years ago

Best product out there Always good. I have been using them for years. If there's ever a problem, I can always call them right up and they help! Pros The options for sizing, ability to create & reporting Cons I wish there were more options for polls, surveys and how you would like them to appear 

Trent E.'s profile image
Trent E. 
4 years ago

Great way to send mass emails - super easy to use Constant Contact is a really great way to send mass emails out that look professional and have great appeal. Send out to contact lists you input yourself or upload contact lists from Excel sheets! Their interface is intuitive and super easy to use. Honestly, there really aren't many downsides that I'm aware of. I would highly recommend this software to anyone who wants to send mass emails that look and function great. Pros - Contact upload from Excel mailing lists is super ea... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.