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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Lisa M.'s profile image
Lisa M. 
4 years ago

Even a non-techie can do great marketing emails I work for a non profit and we use constant contact to deliver news to our members as well as promote our events. It serves as an email "front page" to our website. Pros Intuitive, selection of pre-made templates, error-reporting, marketing analysis features,...there's a lot to love about Constant Contact. Cons I wish you could attach a pdf. Also I wish they offered multi page newsletters. Also, it seems quite a few companies block constant contact, but that's probably true w... read more

jacob H.'s profile image
jacob H. 
4 years ago

Great way to keep customers up to date Pros Ease of use and the emails look very professional. Cons Templates can be limiting for anyone with graphic design background. 

Kim L.'s profile image
4 years ago

Great software for contacting groups of people Used this software weekly to create a newsletter sent to over 900 users. It's easy to use and easy to learn new features of your own. It was always reliable and emails always were sent as scheduled. Highly recommend Pros How easy it is to create or even copy a newsletter format Cons Sometimes the editing buttons wouldn't do what you wanted them to do the first time you clicked it, liking making a selected bunch of text bold  

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Better options on the market Pros Very basic email platform that can be used by those without email background Cons It had limited capabilities and is basically good for those that are sending one off emails. You can't set up nurturing campaigns without it being somewhat manual. MailChimp was easier to use.  

Amy J.'s profile image
4 years ago

Great way to connect with customers Pros Constant Contact provides a great way for me to stay in contact with my customers. I really like to social media tie-in where I can easily scheduly posts to social media from my newsletters. Cons I have no negative thoughts about this software.  

Katy F.'s profile image
Katy F. 
4 years ago

No longer using but prefer it to new system Pros Can make really beautifully designed emails. Pretty simple and to the point. Cons Some parts of the design aspect didn’t do what we wanted but it wasn’t too bad. 

Kitty T.'s profile image
Kitty T. 
4 years ago

Constant Contact works with limited constraints Pros -Allows for extensive space in retaining contacts, templates and data. - Provides many resources to access how successful our newsletters and reminders are in reaching our patrons. - Accommodating when scheduling emails and allows a five minute delay to rescind if any further editing is required before sending out the finished product. Cons - The visuals as well as editing the templates can be a little arduous at times. - Some aspects of uploading contacts and locating o... read more

Kara F.'s profile image
Kara F. 
4 years ago

User Friendly Platform It's been beneficial in connecting our audience with the events we have coming up. Pros CC is easy to navigate and figure out what is available to you. The cross posting to facebook is great too. Cons No spell checker/link checker option to double check your work 

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

A basic, functional email automation marketing tool that needs an update A decent tool. It was already selected when I started using the platform. There are a number of other platforms out there that I would consider switching towards if we have the opportunity to do so in the future. Pros Allows me to draft, schedule, and deploy mass email campaigns based on lists that are uploaded using a variety of ways. Cons We had an issue where we would send certain emails to a contact list and not everyone would receive it all at the... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.