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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer 
4 years ago

Still among the leaders It's a great product and we do not have any intention of changing any time soon. Pros When it comes to email distribution campaigns, Constant Contact remains among the top that there is. It's easy to use and allows you make great email campaigns. Cons The only downside is, I would like to see a more extensive database of templates. There are a lot of companies emerging that have more visually appealing templates.  

Melissa T.'s profile image
Melissa T. 
4 years ago

Has been a lifesaver! Overall, we really have enjoyed the ConstantContact app. As I mentioned earlier, it has proven invaluable to us on more than one occasion when getting vital information to the congregation was time sensitive. Pros I really love the fact that if we have a church announcement that just HAS to go out immediately, ConstantContact can get it out to our entire congregation within 3 minutes of my sending it. They also have wonderful, friendly, customer service. Cons There are some minor issues with user-frien... read more

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

easy to use marketing software Pros constantcontact is very easy to pick up and use right out of the box, modulized so its easy to customize Cons emails don't look as nice as other softwares such as mailchimp 

Kristen H.'s profile image
Kristen H. 
4 years ago

We love Constant Contact Overall, my team and I have had a wonderful overall experience with Constant Contact. Pros I love that we are able to keep an organized list of our patrons, as well as easy email creation to send to them. Cons There isn't much that I can think about that I dislike about this software. I do think they could have more set format creation for beginner users maybe. 

David W.'s profile image
David W. 
4 years ago

I miss you Constant Contact I really liked working with Constant Contact. What a great tool to keep our 3000+ member base in the loop on everything from holiday hours to charitable giving awareness to increasing fee-based program participation. Also an excellent tool for seeing trends on how effective your content is. Pros This is great way to keep members aware of upcoming programs and events and I like the analytics. Cons I would've liked to figure out how to add our company font 

Stephanie I.'s profile image
Stephanie I. 
4 years ago

Great way to boost your business We use constant contact to communicate and promote events going on in our office or community. We also use it to send a birthday greeting to patients. Pros There are many uses. We can send out email blasts, birthday wishes, or just let patients know of upcoming events, etc. Cons Adding and removing people can be a bit cumbersome. Merging names into other campaigns takes some practice also. 

bianca C.'s profile image
bianca C. 
4 years ago

Better interface than some other platforms Great software. Despite some minor setbacks, it is still a great product. Pros I think the interface of this software is superior to that of some other platforms. I also think the sizing and design templates are stronger. Cons Scheduling content to be delivered at a later date is sometimes cumbersome. I also think the segmentation of email lists could be a simpler process.  

Andrea S.'s profile image
Andrea S. 
4 years ago

Good solution for email Overall I would recommend but might go with another vendor depending on client needs. Pros Software is easy to use and I like the html/coding option so I can go in and manually edit code for more specific control. Separate lists and interest control make communicating promotions to a target audience easy Cons Sometimes if feels a little clunky in comparison to other options out there. I don't love all the template options, but some of that is due to standard email restrictions in what can be done via... read more

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Switched to better software We used constant contact briefly for mass emails to our clients. Pros This product, constant contact allows you easily send emails, news letters, etc to all contacts on email list. Cons After using this product for several months, our fitness studio has since gone with another platform that is more reasonably priced and with better customer support.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.