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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Gabrielle B.'s profile image
Gabrielle B. 
5 years ago

Not as high of quality of a program as others Pros This program, just like many others, allows business owners to connect with their audience by email. Cons I honestly just prefer other programs like ConvertKit better. I think this program is insufficient for meeting my marketing needs.  

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Excellent integration with Donor Perfect We like to keep donors up to date on a variety of programs at regular intervals, but we really want to keep the personal feel to our correspondence. Constant Contact has allowed us to do both with customized email campaigns. We can embed short videos to our emails as well, which is more effective in sharing the story than hard copy newsletters. Pros We were using Mail Chimp for electronic newsletters. Constant contact was a perfect replacement since it integrates with our Donor datab... read more

Peter B.'s profile image
Peter B. 
5 years ago

Tried it, but ultimately went in another direction Constant Contact just feels a bit "dry" compared to other platforms that I have tried. Will it do the job and do it well? Definitely! Is it worth the price tag? Maybe not. Pros I have tried a lot of different email management software options. Constant contact is one of the bigger players. They have a well established suite with a lot of options to make email campaigns work more seamlessly with things like native surveys, polls and event registrations. On top of Constant Con... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Makes pretty emails, but gets buggy Constant Contact is a decent CRM, but not my favorite by far. It makes pretty emails, but the bugs are a bit of a headache when trying to format emails, especially those with lots of images. Pros The flexibility to create nice-looking emails Cons There were quite a few times weird software bugs made things not work like they should 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant Contact is good for simple newsletters Pros I like that Constant Contact is pretty easy for most users. We use it for a weekly employee e-newsletter and our team has 4 people that take turns setting up the e-newsletter, including a few who are not comfortable with computers or software but they are able to use Constant Contact. Cons I think the things I like least have to do with our licensing. I wish we had more licenses so more people could use this but that's not the software's fault. I also wish there was a way... read more

Kari V.'s profile image
Kari V. 
5 years ago

Great for Basic, Small Business Operations but not Large Organizations Pros Easy design and execution to send bulk emails or manage events. Cons We had a lot of delivery issues through this platform and had to switch.  

Josh T.'s profile image
Josh T. 
5 years ago

Good service for email campaigns Overall good! Pros I really like how easy it is to make email campaigns. The look and feel is good. Cons Didn't really find any cons when I was using CC. 

KIMBERLY S.'s profile image
KIMBERLY S. 
5 years ago

Greay way to reach your customers! Easy to alert customers of specials and happenings! Pros It's ease of use and easy to compile an email blast! Cons Extra cost of some clip-art, seems all the ones I'd like to use cost extra. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great Solution for Simple or Complex Email Marketing Overall, very positive. It's an affordable solution that scales as we scale. I now am approaching 39,000 contacts across several hundred lists - I'm able to keep everything organized by origin or demographic and then market to one or all of them literally within minute. Their customer service has also been top notch. My company's website faced a bot attack, spamming our contact forms and overwhelming our interface between our backend and Constant Contact's database. They... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.