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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great customer communications tool Constant Contact is a great way to maximize your communications efficiency while still keeping marketing efforts in-house. Used in conjunction with a good website, you can't get much more effective than Constant Contact. Pros Constant Contact works, plain and simple. From a forward facing perspective, there's nothing about it that I don't like. You can craft some pretty appealing emails inside the software and its got a bevy of marketing automation features that help businesses more efficie... read more

awogor M.'s profile image
awogor M. 
5 years ago

For Outstanding Email Automation Process, go Constant Contact Constant contact is good to try but for the sake of others, I had to move to MailChimp since it offers me absolutely 2k subscribers for free before I could pay after which I have exceeded this free number. Pros One good thing about Constant Contact is that your emails are guaranteed to go straight to users inboxes including Gmail without going to spam folder nor promotional tab. This is what other software find it difficult to achieve. With Constant Contact, you w... read more

Amy G.'s profile image
5 years ago

Gorgeous emails! Pros I just acquired another business that came with a constant contact account. I LOVE IT! It’s been simple to add all of my existing emails to the account and now email entire client/patient base. The emails are beautiful and I love that you can share a link to the emails on social media to increase exposure. Cons I’m really trying to find a con...nope... can’t find one. 

Breeann L.'s profile image
Breeann L. 
5 years ago

Great Email Marketing Solution Pros I enjoyed the many beautiful templates available to use. The pre-designed templates helped to save time when sending out a quick promo offer or means of communication. Cons One thing I liked least about the software is that the process to scheduale future emails to send is repetitive. It would save time if there were an option to set one email as recurring instead of having to manually scheduale each email.  

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great option for emails Pros Easy to get up and running and sending out marketing emails. One of the biggest players in the space, so support is plentiful. Cons Can be somewhat limited in features, and it certainly won't solve all of your marketing problems 

Nicole W.'s profile image
Nicole W. 
5 years ago

Email Campaigns Made Easy Pros It is a program that makes mass email campaigns easy to do. Chose from your own photos or style the email how you like. Track how many people have opened and clicked through. Easy to set up and very informational after the email has sent. Cons Changing colors or aligning photos with or without padding. Limited on putting buttons and photos next to each other. Limited on certain layout designs. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Better than Pardot For the money its the best email marketing tool on the market. Pros Constant Contact is easy to use and has decent customer service. I'm not a marketing person and I was able to use the system fairly easily with no training. I did however, run into an issue once and their customer service friendly, professional and answered my questioned quickly. My favorite thing about Constant Contact is that I have better success with my emails not going to junk folders. Our pardot emails always end up in our partners j... read more

Amy A.'s profile image
5 years ago

Good for Mass communication Pros What I liked most about this software is that its easy to use. Contacts, templates, etc, are all easy to use and easy to navigate. I "walked" into my current job using this program as a new user. My old place used mailchimp. Both are very easy to use if you're looking for mass communication and would like to look at the click rate, and open rate for your emails. Cons What I liked lease about this software is that it's a little slow and it lags when I'm updating my emails. Sometimes there's a ... read more

Timmetria T.'s profile image
Timmetria T. 
5 years ago

Great marketing tool I stumbled across this software through my website available apps. I thought it was a neat tool to use for marketing. As a small business owner your work can be overwhelming and it helps to have tools like this. I love that I can easily link my contacts to this database and send my customers promotional offers and discounts. Pros I appreciate that able to schedule emails to go out. Cons I regret I haven't taken full advantage of this tool. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.