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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Crystal Z.'s profile image
Crystal Z. 
5 years ago

Great Way to Stay in Touch with Clients Pros I love the customization options including the drag and drop features when composing an e-newsletter. The ability to track CTR and ROI through the reporting is great as well. Highly recommend. Cons I have run into various issues with my contact database and being flagged by Constant Contact. It has been a difficult process to restore many of them. Be careful and have a process in place to ensure you are using "clean" emails. 

Anne M.'s profile image
Anne M. 
5 years ago

It's a no-brainer - Constant Contact has been a leader in email marketing since the beginning I've know and used Constant Contact for many years and been able to utilize the various integrated tools it provides in the service of my client's marketing objectives. Pros Constant Contact makes email marketing easy even for individuals and small businesses who have never run an email marketing campaign themselves before. Cons What's not to like? This is the email marketing software that made it possible for small businesses to b... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Easy to use email software Pros Constant contact was very easy to figure out how to create an email and send out it out tot the group of people you desire. It saves your contacts so your email list is readily available. Cons Some of the buttons where confusing when trying to clear out people that didn't want to be on the email list and I would some times delete the whole list. So be careful when trying to delete select emails. other than that it is great!  

Jeffrey N.'s profile image
Jeffrey N. 
5 years ago

Very User Friendly Pros Love working with this product for a client. Very easy to use, design templates and execute campaigns. Cons There were some limitations in minor modifications, but we were able to work passed them very effectively.  

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant Contact is a Top Notch Leader in Email Marketing Software I have been working in Constant Contact across different companies throughout my career and now for different departments within the CIty of Santa Barbara where I work. In addition, I just started a 6 month campaign to promote an upcoming high school reunion and had the best experience with Customer Service. Staff acknlowledged my experience and took into account the needs of my latest campaign to customize a solution for the reunion. Every experience I have ... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Fairly WYSIWYG program Pros Anyone who's used a "What you see is what you get" website (no HTML, works in plain English) will recognize the features of Constant Contact's e-newsletter program. Just copy/paste, upload, or write your text in pre-formatted templates! Cons Designing is not my thing, so it takes some imagining and testing to find the right format of your newsletters. Not all images will load or paste, so you might have to find ways to work around that, too. Send yourself lots of test emails to know what users wil... read more

Andrew H.'s profile image
Andrew H. 
5 years ago

The gold standard of email marketing A great option for email marketing, and probably the place you want to start when looking for one, because you can judge the rest in relation to Constant Contact. Pros Constant Contact has been around a long time and has been one of the leaders the whole time. As a result, they have a great ability to hit inboxes, many tools to make emails easily, as well as great analytical tools. Cons While Constant Contact isn't the most expensive provider out there, they also aren't the cheapest. They... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

The Cadillac of Email Software I am a long-time Constant Contact user. I started using Constant Contact when it first came on the market and always had a good experience. Depending on an organization's needs and budget I usually recommend Constant Contact. Pros High quality that helps any organization look as though they have a marketing, designing emails,. Variety of templates Customer service, quick to respond to billing issues Cons Customer service slow to respond to tech questions A major change to email builder made de... read more

Vicki F.'s profile image
Vicki F. 
5 years ago

Easy Newsletter Program We have had a good experience with this product and will continue to use it. It works well for our purposes. Pros We are able to send out professional newsletters to our database in a few very easy steps. The program is highly configurable to our needs. Cons Our hands are tied with some of the things we'd like to do - it's not as intuitive as one may like. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.