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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Claire B.'s profile image
Claire B. 
5 years ago

Amazing value for money for a quality mailing system Pros We've been using Constant Contact for at least five years now, and I can safely say its one of our most affordable activities and softwares! It's super easy to use and really creates great results. I also particularly like the contact management, whereby you have several different ways to add contacts and it obviously tells you if someone you're adding/updating has already unsubscribed. Cons The UX may seem a little outdated - it's not the most modern looking platfor... read more

Alexandra K.'s profile image
Alexandra K. 
5 years ago

Constant Contact Review Pros Easy to navigate and add in customer information. Cons There are only a few glitches and things that would be nice to have included with the software. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great Product Pros Effective, useful, product has provided excellent results Cons Sales teams is too pushy, trying to upgrade service  

Jeremy B.'s profile image
Jeremy B. 
5 years ago

The way to go for professional newsletters The features can be interesting to experiment with, but also sometimes limited. Very simple to use, but can be dull sometimes. Take advantage of the trial before committing to a pricing plan. I'm not really happy about their support. Maybe shop around before going with this. Pros - Nice reporting tools - Many great campaign options - Fast and easy to use - Very clean and professional end result - interesting social media options Cons - The payment plan is based on subscribers, which... read more

Teresa A.'s profile image
Teresa A. 
5 years ago

Easy to use Pros Constant Contact is very user friendly. It is a great way to get info out to all your customers. Cons There are no cons that I have come across in this software. 

Marishia Q.'s profile image
Marishia Q. 
5 years ago

Good for self owned businesses I had am online business similar to lifelock, and I was able to retain, and make new customers through email. This way I didn't cold call potential customers, and they had options on how they wanted to engage with me. Pros The program helped to direct the right emails to match the consumers interests. I could also keep track of what was successful and what wasn't and tailor my emails. Cons The program worked well and did what it was supposed to. 

Em H.'s profile image
5 years ago

loved this and thought it was chaeaper than competitor Pros the price point is good on this one and it has all the features I need for mass mailings Cons I liked it as well as similar programs, nothing negative to say really 

Sonia E.'s profile image
Sonia E. 
5 years ago

Great tool for e-mail marketing! My overall experience has been good. Pros It is a great for e-mail marketing. It has email templates to use. It has auto-responders and it has follow ups to events. It is great when organizing a big events. Cons The price is probably the least I like about it. 

Sean D.'s profile image
Sean D. 
5 years ago

Easy email build Pros It's fairly easy to build an email template and to manage contacts. Cons More complex templates can be difficult to change (by rearranging content/photo blocks). Additionally, some businesses may block Constant Contact emails because of their association as a bulk email. But this could be true of any email/domain. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.