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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Sharon B.'s profile image
Sharon B. 
5 years ago

A Leader in CRM Pros This product has changed its' platform and is somewhat easier to use. Once you get past the learning curve, it really does cut down on the amount of time you spend in email marketing. The statistics portion is very helpful allowing you to see on several levels how well you are reaching your target audience. Cons More templates are needed or the ability to load and manipulate graphics and designs could improve. 

Daryl H.'s profile image
Daryl H. 
5 years ago

Great features! Good for Business! Pros It is easy to use and we can use our own custom code for emails. Cons Since we use custom code for our emails rather than Constant Contact templates, wish the custom code view had a design view function. I know you can preview and test but a design view to see what it looks like before testing would be ideal.  

Eva H.'s profile image
5 years ago

Constant Contact makes marketing easy We use Constant Contact to send information, coupons, newsletters, and ads to our user base. Pros It is easy to build professional-looking content using their software for mailings and marketing. Cons Overall, there haven't really been any issues with Constant Contact over the 4 years our company has been using it. The last upgrade made creating unique templates even easier.  

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant Contact - great solution for small business operations As I'm in a position where I send several news, updates and letters of communications to customers, Constant Contact has been a top resource that I enjoy using, that has helped me achieve great results with my email programs. Pros The functionality available that allows you to run an email program, view real time stats of your campaigns all in one place, and the front end intuitiveness of the overall program. Cons Some new features and not easily communicated as... read more

Justin L.'s profile image
Justin L. 
5 years ago

We're looking to switch all our sites to Mailchimp Feels like they are resting on their laurels instead of progressing their platform Pros It was the original and we were kind of shoehorned into it through our site provider Cons They are so fiddly and micromanage-ey, everything has a big time or money investment and they roll out new features in delayed waves. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Go to for connecting with customers Pros I loved the ease of the software and being able to store many contacts along with mailings. Cons I used Constant Contact for several years and never had an issue.  

Leah C.'s profile image
Leah C. 
5 years ago

Great for custom and template driven email blasts Constant Contact is our "go to" email blast program. Pros I like that this software offers a custom option in addition to templates to build emails. Our company has chosen to stick with custom because we want a specific look. Its also helpful they have a step by step set up when making a new email. Cons Wish the custom code option had a WYSIWYG option instead of just HTML.  

Ryan M.'s profile image
Ryan M. 
5 years ago

You can rely on Constant Contact Pros Constant Contact is a service that delivers. If you need to send mass-emails to your customers, Constant Contact will help you do so. Cons Would like to have more template options for the emails. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Keeps us in touch with our donors and participants Staying in touch with our donors and constituents is essential and this makes it easy and efficient. Pros We use this to keep in touch with our course participants as well as our donors. The WYSIWYG editor is very user-friendly for all our staff members and is still powerful and customizable enough for some of our more advanced users to do some pretty cool stuff with our most important emails. Also, because ConstantContact has very strong anti-spam protections, it means we c... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.