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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer 
5 years ago

Communications for General and Targeted Audiences Positive experience in using different templates and easy way to customize communications for different target audiences available via Constant Contact software. Pros Ease of use, custom features and great customer service Cons Need for more skills/knowledge on occasion 

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Ryan S. 
5 years ago

Simple Email Marketing Overall this software does exactly what it is intended to do - create easy email marketing campaigns to new and previous customers. Each time we used the software we noticed an uptick in customers, which was excellent for our business. Pros We really enjoyed this software for its simple design an emailing capabilities. We used this software to have timed calendar emails containing company updates and discounts, which caused an increase in sales after each email was sent. Additionally, the real-time re... read more

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Jeanette L. 
5 years ago

5 Years and Results Keep Improving An excellent product for the price that gets results. Pros Have used Constant Contact for 5 years now to correspond with our patients and skincare clients. Our list has grown tremendously. The software is easy to use and if you use the templates, you can create an email in literally minutes. I recommend the upgrade to the image library where you have access to both stock and paid images. Adding links to increase website traffic is super easy. It will also check your spelling and grammar for... read more

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Debby S. 
5 years ago

Great! Pros Love this for newsletters and mailings. Very easy to use. Lots of choices for layouts. I use this for the non-profit I volunteer for and love how simple it is to create and send. Cons Took me a couple of tries to get it right. 

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Verified Reviewer 
5 years ago

Meets Our Current Needs This allows us to send out emails to donors and supporters who have signed up. I wish I had more time to explore how I can integrate this with our donor management system. Hard being a one woman shop at times. :D Pros It is relatively easy to use once you get used to it (for me anyway). It was set up by another team member and I typically used her templates and recreated new emails. I am not good at marketing so this helps me when I need it. But I am not a master at it by any means. Cons The permissio... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Using constant contact daily Pros My company uses constant contact on a weekly basis to send out our marketing emails. It is easy to maneuver through the tabs and if you need to update an email address it isn't difficult Cons When the update changed with the platform it was at first weird to use but once we got used to it it got better  

Spencer J.'s profile image
Spencer J. 
5 years ago

Constant contact makes sending mass emails easy! Pros The ease of setting up a new email with a distribution list. Cons Many times my recipients say that the emails we send through Constant Contact get placed in their spam folder. I haven't figured out a way to avoid this yet. 

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Jane C. 
5 years ago

A tool for email marketing Pros It is easy to create marketing list and campaign Cons Most of features are available only in paid version 

Christina C.'s profile image
Christina C. 
5 years ago

Great way to contact your clients I like the product but it has gotten very expensive the last few years. Pros Can contact clients quickly and efficiently Cons Templates get old quickly and make it difficult to use them.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.