Constant Contact's cover image
Claimed

This profile has been claimed by the business owner or representative.

Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
Select a rating
Wendy E.'s profile image
Wendy E. 
5 years ago

Events Marketing through Constant Contact Overall, my experience using constant contact is positive. I feel their layout options are a bit dated and could use a modern face-lift though. Pros Constant Contact is very straight forward, which makes it easy to just jump in without tutorials. It's easy to create segments and insert text and images. Cons When creating custom backgrounds it can be difficult to create one with the correct dimensions and resolution. I feel like it's a bit of a crap shoot. It would also be nice to be ... read more

Mark W.'s profile image
Mark W. 
5 years ago

Good for email campaigns Pros Unlike similar services Constant Contact offers plenty of templates. Their "drag-n-drop" model makes it easy to create beautiful email campaigns. They also offer integrations/plug-ins for multiple ecommerce and CMSs' Cons Constant Contact is easy to use and the price is reasonable, so I have no complaints. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Good for marketing Pros The program makes it easy to do email marketing. I use it to market my self-published books. I like that you can make emails ahead of time and schedule them to go out automatically. Cons The software takes a little time to get used to. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great Tool for Relationship Development High value for business development/fundraising Pros Constant Contact allows us to easily manage large groups that we are trying to maintain contact with for business/foundation development purposes. Functions like the ability to know how many opened the message are incredibly powerful. Cons It is so easy that it is almost becoming an issue of recipients receiving communications from too many businesses and getting getting burned out. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Good option for big or small organizations It worked fantastic however, for the money we were spending I don't think we used it's full potential. Pros It absolutely makes it easy to send out mass emails! They offer a marketing toolkit for a whole variety of marketing on different platforms (Surveys, events, FB promos, etc.) It is User friendly and offers great templates and reporting. All key aspects when targeting customers, donors, alumni, etc. Keep in mind they offer a free trial. I recommend giving it a try and playing ... read more

Kelsey C.'s profile image
Kelsey C. 
5 years ago

Constant Contact Review Overall, my experience with Constant Contact has been okay. It works if you have the time to mess around with it to make it look the way you want, but if you don't want to commit a few hours to build an e-mail, I would suggest looking at other platforms. Pros I like what it helps you with. It manages contacts, tracks open and click-thru rates, makes it somewhat easy to build e-mails to clients, etc. Cons I dislike the design functionality of the software. I think that it's a little more complicated ... read more

Thomas Y.'s profile image
Thomas Y. 
5 years ago

Industry standard Pros Easy to navigate - communicates with most platforms and user friendly Cons I don't have any to really speak of I genuinely am a fan of every aspect 

Krystina B.'s profile image
Krystina B. 
5 years ago

Makes Marketing Quick and Easy! Pros I absolutely love how easy Constant Contact is! The templates they provide are so cute and different and are great for any holiday! Being able to schedule emails months in advance is the best thing ever and a huge time saver! Cons We have a large number of clients in our database and the contact section can be a little overwhelming sometimes. I do wish it was a little more easy to sort our clients into different lists but still not a deal breaker from using the software. 

Dawn K.'s profile image
Dawn K. 
5 years ago

Good emailing service Pros Constant contact have a large variety of templates which makes the service appealing compared to similar products. Cons I don't have anything I don't like with Constant Contacts. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.