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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer 
5 years ago

Used to be a great product Overall, we have received many benefits from CC, the service was prompt, and the product reliable. We're in the process of trying a competitor however, because of ease of use as well as a much lower monthly cost. Pros I like the templates, and the ease of adding addresses and removing bounced emails. The analytics are good too. Cons I don't like having to very emails that I want to add for additional senders, and the new format makes it a total pain to add pictures into "stories" without major ana... read more

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Verified Reviewer 
5 years ago

What's old is new... Overall, Constant Contact delivers the functions we need and has proven a staple for our digital campaigns. Pros Constant contact has remained consistent over the years adding more functions to stay current with its competitors. The event management functions have proven useful for our organization. Cons Considering how long they have been in business it would be nice to see a larger portfolio of templates.  

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Verified Reviewer 
5 years ago

Wonderful to use! Overall, it's the best mailing service that I've personally used and I really enjoy my experience with the platform so far! Pros I really love Constant Contact for creating emails, distribution and saving lists. It's a great feature for businesses who want to actively reach their customers! It's easy to use and has a wide range of capabilities that you can take advantage of! Cons I dislike how pricey it can be. It might be helpful to have pricing based on the size of a company, but then again I typically us... read more

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Verified Reviewer 
5 years ago

Great for nonprofits Pros Easy to use, low to no cost, clean and simple interface. Ideal for nonprofits trying to reach out to supporters and volunteers. Cons A bit hard to truly customize, definitely has a "constant contact" feel when sent or received from others using it. Not that big of a deal though unless you're a designer.  

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Ndidi A. 
5 years ago

Constant Contact I’m able to reach a large group of people with one application. I’m also able to manage event statistics. Pros I like the fact that I can create flyers and event sites as well as send out group invitations. Cons It’s sometimes difficult to figure out how to save new content and also how to upload images.  

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Better than most. Easy to use Pros Template customization, lists and statistics tracking was great! Made analysis of data much more simple than it would've been with other softwares. Cons The price point is a little too expensive for what they give and to how many people you can share it with.  

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Strong email software for beginning marketers Pros Constant Contact has been around a long time. I like that they have many templates to choose from. Cons Would like to see more integrations with ecommerce software platforms. 

Jeremy L.'s profile image
Jeremy L. 
5 years ago

Constant Contact Review We now have over 12,000 active customers so being able to reach them in a clear and mass way is amazing. Constant contact allows this process to be simple and easy. Mass marketing is a way of the future and I always think Constant Contact grows with the times. I am excited to see the next features. Pros I like the ease of Constant Contact. I have been using them for over 10 years. For mass emailing I do not think there is a better company. I can go in there and edit pages quickly and efficiently. I l... read more

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Verified Reviewer 
5 years ago

Love it but has just one issue In our organization we use it for almost all external communications, from invitations to membership renewal notices. Pros I like the ease in which I can upload the email list with all the information necessary from Weblink to Constant Contacts. I use it to send mass communications regarding membership renewals and other important information. Cons I would like to resend emails that were already sent but ignored. CC makes you create another list and then submit again. Maybe the feature is alr... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.