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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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David M.'s profile image
David M. 
5 years ago

Big Fan of Constant Contact I use Constant Contact to send email newsletters to a few hundred people, up to a few thousand people, at a time. I can split my list for A/B testing, schedule for a later time/date, and see real time results of opens and clicks. Very pleased with Constant Contact and I do recommend to colleagues. Pros Ease of use. If you've used another product /solution of this kind, you'll have no problem working with Constant Contact. Everything is straightforward. Easy to create a template for a newsletter, a... read more

Business response:

Thanks for the review David ¿ and for being a valued customer! We'll make sure we get the feedback to the team about the images issues you encountered. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Awesome newsletters My overall experience with Constant Contact has been great and very valuable to my business. Building mailing lists and being able to group them as I see fit has been a game changer as to how I keep in contact with all my business relationships. Pros I like that with Constant Contact I can do just that... stay in constant contact with my clients. It allows me to keep them up to date on all new developments or information that I need them to be aware of. It is a great way to keep my mailing list organized ... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant Contact Very helpful. Pros It looks really nice. Easy to attach forms and photos. Cons I would love it if they offered a collage program to bring multiple photo together to post on the templates.  

CYNTHIA B.'s profile image
CYNTHIA B. 
5 years ago

ACTUALLY VERY FUN TO USE WOULD USE IT AGAIN IN THE FUTURE Pros ANALYTICS WERE PERFECT FOR BOARD MEETINGS Cons NOT A LOT OF LAYOUTS AND CREATIVE HELP. WOULD LIKE MORE OPTIONS FOR CONTENT LAYOUTS 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant Contact My wife and I use for her small business, really was a game changer for the amount of current and potential clients she is connecting with. Pros Super simple. The software makes email marketing very easy. Loved the template options, so we didn't have to spend a lot of time on designing something eye catching. Also love the metrics feature which helped us see who is opening our emails ect. Cons none. Customer service and the help team were always great when we had any issues.  

Business response:

Thank you! We pride ourselves on offering the best support around, and are glad to hear we are meeting your expectations in that regard! Please let us know if there's anything we can ever do for you. 

Elson B.'s profile image
Elson B. 
5 years ago

It’s Okay If You Need Handholding Constant Contact makes client lists simple, but you can probably find a better system with just a little more legwork—they prey on the completely lost and price accordingly. Pros It helps you keep in touch in clients without having to worry about backend programming and databases. Cons It’s rather pricey software for what it does—and they are always trying to up-sell you. 

Business response:

Hi Elson, thank you for your candid feedback. We strive to make using Constant Contact easy to use, and offer support when you need assistance. 

Alexandria G.'s profile image
Alexandria G. 
5 years ago

Constant Contact review Pros I like that this software is easy to use and update Cons It took a little bit of learning curve to use this software 

Business response:

Thanks for the five stars, Alexandria! We appreciate your feedback. 

Jim J.'s profile image
5 years ago

Constant Contact Review Pros Very easy to produce a professional looking email. Ready to use templates and art allow you to get started quickly. Cons It is cloud based so occasionally there may be disconnect problems while working. 

Justine K.'s profile image
Justine K. 
5 years ago

Constant Contact This software has made it very simple for us to alert our clients of upcoming legislative changes, which ultimately helps us better identify and assist them with their HR needs. Pros Very easy to send emails out to large groups of people. Great tool to manage contacts. Cons The software can be glitch-y and it is sometimes difficult to edit/customize email messages. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.