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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer 
5 years ago

A Good Place to Begin This software is a good beginning point if you are going to move to a paid service. The fees are based on number of subscribers with the fair method of tracking duplicate subscribers. When subscribers see the footer from Constant Contact, they are likely to trust your message. Pros Software sorts out duplicate subscribers and only charged for one person. Attractive templates Ability to create templates. Responsive template frame Dependable deliverability Cons Knowledge base is easiest to access throu... read more

Amanda W.'s profile image
Amanda W. 
5 years ago

Constant Contact is good if you already know how to do email marketing Pros You can do just about anything that you want in Constant Contact if you are creative. Cons I'd like to see the ability to include a video in an email campaign that isn't already on YouTube/Vimeo. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Helps email communication look professional Pros Constant Contact helps me quickly add announcements from around my firm to a digest email for colleagues. I like that it encourages visuals and imbedded videos, and adding web and pdf links is easy. Cons It would be helpful if there were a few more layout options to avoid redundancy.  

Susan C.'s profile image
Susan C. 
5 years ago

The grandma of email marketing I am a nonprofit professional and used this software for marketing. Pros It's easy to use IF you use their templates. Cons Try to go into HTML mode to customize to brand. Yikes. Total nightmare. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Helpful, but at times, lacking Mass communication is infinitely easier with this communication management tool. Pros Constant Contact is a great resource for communicating with large people groups, customers, or donors. Cons At times it became difficult to schedule several upcoming emails, creating groups was cumbersome.  

Kandice M.'s profile image
Kandice M. 
5 years ago

So easy to use! Great program! I use Constant Contact for seminar invites, newsletters, announcements, etc. It is so easy to build what you want and get it sent out. I'm not a marketing person but Constant Contact makes my communication pieces look like I am! Pros It's so simple to set up communications and distribute them. You don't have to be a programmer. I cannot stress how simple this product is to use! Cons My only con is that I have to keep two databases of emails. One in my contact management software internally and ... read more

Kara I.'s profile image
Kara I. 
5 years ago

Great Mass Communication I have used Constant Contact for several years. If you are trying to reach an audience of 500+ it definitely allows for communicating to the mass. You can customize your campaigns, embed videos and graphics and connect to additional information. Pros I like that you can monitor opens, clicks and bounces. Cons There is a cost associated with constant contact.  

Scott H.'s profile image
Scott H. 
5 years ago

Old Skool Email There are so many choices in the email marketing space - why would you go with this one? It's old, slow, awkward... Pros Reports are somewhat OK, integrates with websites Cons List management/segmentation, autoresponders, templates 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Ideal mode to connect with audiences Pros Constant contact mailing software is a good program to reach and mail ones database/s. Easily allows you to create mailers (from templates), send mails and track analytics. Very useful for any email marketeer. Cons I personally think it is slightly costly as compared to other competitor software out there in the market. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.