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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer's profile image
Verified Reviewer 
5 years ago

It's alright It's alright. We are keep using it. But really not much difference compared to other email marketing platforms. Pros Send newsletter to thousands of our subscribers without any problem. No delivery issues. Able to track each newsletter successfully. Cons Design looks a little old. Unsubscribe button in the newsletter doesn't seem to work. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

"Simple Automated Email Marketing Tool" Simplified Automated email lists for leads we get through Facebook Ads. It has kept leads engaged to the product they are interested in. Some of the design features aren't as advaced as I'd like thme to be too Pros I can easily automate emails and have them in a series when people sign up to be on the email list. It then keeps track of what links were clicked and other metrics to know open email rates. I also enjoy the customer support for the software and how they will help you with a... read more

Bryan F.'s profile image
Bryan F. 
5 years ago

Keep in contact with your clients My experience wasn't bad, did what I needed it to do. Pros The software does what it needs to. Gets your material out to customers when you need it to. Cons I feel that it could be more helpful building better marketing material using just their software. But you really need to build something in photoshop or illustrator otherwise their templates can be corny. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant Contact - Email Marketing Constant Contact helped me to manage our marketing and investor relations because I was easily able to communicate complicated information to a large audience. It increased our marketing reach and allowed us to build better relationships with our investors. I would recommend Constant Contact to anyone who uses direct marketing tactics or who is constantly engaging with lists of emails. Pros I really liked Constant Contact when I used it in my marketing and investor relations role. I though... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant Contact Review Pros It made sending email blasts very simple. When creating the email design, it was fairly to upload your own pictures, edit text, and to change the layout. We used Constant Contact frequently at one of my internship rotations for school, and we had no issues with this software. Cons Some of the editing features/toolbars took awhile to get used to. There are quite a few functions that you can use, so it just takes awhile to get used to them. 

Caitlin W.'s profile image
Caitlin W. 
5 years ago

Constant Contact can be clunky We use Constant Contact for our bi-weekly employee newsletter which goes to about 450 employees. I like that it was easy to set up and customize our template and it's easy to go in and replace content every week. I don't like that to read full story items, you have to upload and open a PDF rather than having everything in a webpage. Pros Constant Contact is mostly easy to use once you get the hang of it and very easy to customize templates. I like that you can import contact lists for email ca... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Communicate with your accounts Pros Allows you to be at the forefront of communication with all of your clients, both current and potential leads. Has many options to allow for you to capture your brand. Cons Seems to get stuck in spam for clients that have strong firewalls.  

Orly K.'s profile image
Orly K. 
5 years ago

Great tool to help my business grow Sending newsletter, scheduling posts, designing is easy and fun. Pros Ease of use, great customer support, wealth of information and tools Cons I really can not think about things that I do not like. 

Nicole P.'s profile image
Nicole P. 
5 years ago

A little cumbersome Pros Mass marketing reached as long as you have a good contact list. Cons I have used Constant Contact for a few years now. I have used it less and less over the years as I feel like I need to "figure it out" every time I use it. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.