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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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valtinen K.'s profile image
valtinen K. 
5 years ago

An okay option for email lists It's great to have your email list in one location and be able to interact with them so easily. Pros If you want to design a card or visual for your email list, it's remarkably easy to do Cons The technologists often feel unnecessarily complicated and the email lists themselves will often duplicate and spam end receivers. 

April H.'s profile image
April H. 
5 years ago

Constant Contact adequately meets our needs Pros Constant Contact made upgrades in the last year that has drastically increased user funcions and overall design capabilities. The new image tools and templates allow me to make the necessary design decisions to most effectively reach our contacts and to build campaigns consistent with our brand. Cons We would like to have more options for the automatic email response that goes to registrants of an event. The software allows us to make some edits to the message that is return... read more

Aliya G.'s profile image
Aliya G. 
5 years ago

Iffy Pros It’s great being able to have a way to send emails out to a mass of people one way. Cons It’s not super easy to learn. It can take a lot of time and it is too particular of what you can and cannot do.  

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great Marketing Resource, Templates Could Be Better I use Constant Contact multiple times per week to market listings for a sales team. This option has allowed us to reach more contacts than other platforms and increase our visibility in the market. Pros Constant Contact is EXTREMELY easy to use - it is fairly straight forward and fool proof. The customer service may be the greatest I've ever experienced with any company. Every single person I have spoken to is so nice, so knowledgeable, and quick to help me out. Cons The f... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Tried and True! Overall I am pleased with the software and recommend it as an option for smaller organizations or common interest groups. Pros The usability of Constant Contact is what has kept me recommending the platform to others! I have now used the software at 2 different nonprofit organizations and each time it has always gotten the job done. Both organizations were relatively small (10-30 employees) and I served as a primary user at both organizations. There were times when I wouldn't be able to add or change informa... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Lots of Features Pros The software has some good features that make it easy for a novice to pick up quickly and send out a templated email to their contacts. I has some nice integrations available for the upgraded features. Cons It wasn't as customizable in terms of the email builder verses other software I've used. I would like to see additional options for building and styling email campaigns. 

Lauren F.'s profile image
Lauren F. 
5 years ago

Constant Contact is great!! Pros Constant Contact is my go-to when I need to quickly put together an email blast for our customers. I also love the new updated look. Cons It could always use more customization options. 

Katie W.'s profile image
Katie W. 
5 years ago

Constant contact Pros I like that you can also run campaign management via the program- more to offer than just email campaigns Cons Price was a lot higher than competitors  

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant Contact Pros Constant Contact delivers on what they promise - they offer powerful email marketing features via a fairly straightforward platform. Cons MailChimp has them beat in terms of ease of use. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.