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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer's profile image
Verified Reviewer 
5 years ago

good for the money Pros It can make professional looking emails pretty easy with limited knowledge. And it's doesn't cost an are and a leg. Cons Sometime that functionality is cumbersome. Hard to find certain functions at times, like turning an image into a hyperlink. Also, unless you use constant contact's built in address book for you main contact management, it's hard to maintain/manipulate your client lists. 

Matt G.'s profile image
Matt G. 
5 years ago

Way better than managing your own email marketing. It was a positive experience overall. It gave us great insight into what people liked and disliked about our marketing emails. Pros The analytics are a great feature that is very helpful in determining what works in your email marketing. Cons It would be great if there were some really great templates to use. 

Crystal M.'s profile image
Crystal M. 
5 years ago

I love Constant Contact Pros Great marketing tool! I love the option to create your own templates or use the ones they have. Constant Contact is easy to use, even for new users. There are also tutorials available to help you along the way Cons Would be nice if it were a little easier to upload images, but the process it doable.  

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant Contact I use this platform once a month to send out a newsletter for my company. I have also used for event invitations, surveys, and webinar invitations, so it's a fairly versatile platform. I do prefer it over Emma, Mailchimp, etc. Pros I evaluated three different email management tools before landing on Constant Contact. While most platforms are fairly similar, I thought CC offered the most professional looking newsletters and were easiest to build. One of their designers designed a template for us to use, and... read more

Megan T.'s profile image
Megan T. 
5 years ago

A great communication tool Pros I really like being able to create polished emails and track contact lists for our organization. Cons I find it is missing little things, like being able to increase space between lines of text, etc. But overall, it has great functionality. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Helped our recurring customer count... Saved us hours each week over send BCC emails to all our contacts. Allows us to designate address for who gets responses, etc effectively increasing our internal delegation. Great program. Pros We use this to remind clients that we are available to serve them and direct them to our online scheduling feature. Incredible easy to recycle previous week's emails, upload updated email address list and send. CAN-SPAM compliant opt-out feature lowers my paranoia and trackable results are mesme... read more

Brenda M.'s profile image
Brenda M. 
5 years ago

Needs work Pros Affordable, easy to use, free trial before commiting Cons Cannot automate, customer service is terrible, lacking features 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Mass Communication made Easy! Pros This software allows our company endless additions to our mailing list. We are able to send out as many emails as we would like using Constant Contact. I also love the different templates offered to make the emails look appetizing to open. Cons The survey option of the software isn't as nice looking. I wouldn't mind the same or similar template options. 

Kimberly N.'s profile image
Kimberly N. 
5 years ago

Really cool tool Pros I loved that I could set a pipeline and it would move me through the steps of reaching out to contacts. This tool allowed me to send predefined messages to prospective clients and would fill in their information for me. Cons I really like this software, the subscription commitment was longer than we needed though.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.